Enabling businesses across the state to boost revenue with seamless warranty solutions and accident coverage
Earn more on every transaction without any spend
Upto 14% higher Average Order Value and 16.5% better retention
Life happens fast - products break faster. Whether it's accidental damage, mechanical failure, or just plain bad luck, we promise immediate assistance that transforms problems into praise.
Whatever products your customers treasure, we provide the protection they need. Our comprehensive coverage spans all major categories, ensuring complete peace of mind. We cover:
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SureBright provides comprehensive coverage across all US states and Canadian provinces with full regulatory compliance and established service networks. International expansion is planned for late 2025, starting with English-speaking markets including the UK, Australia, and New Zealand. Our technology platform is built for global scalability, but each new market requires establishing local regulatory compliance and service capabilities. We're excited about international growth and welcome discussions with potential partners in new markets.
Once we complete your onboarding, we activate warranties on your products across your sales channels (website, ecommerce, in-store, etc.) so customers can buy them seamlessly in the same transaction as their purchase. We periodically bill you only for the warranty cost, ensuring you keep the agreed revenue share and are in total control. We're proud to offer the world's only completely hands-off program - we take on all financial risk and handle everything warranty-related while you focus on your core business.
Technical knowledge is completely unnecessary for SureBright implementation, especially on popular platforms like Shopify, BigCommerce, or WooCommerce. Our integrations are designed for business owners, not developers, with simple installation processes and intuitive configuration options. We handle all technical complexity behind the scenes, from API integration to warranty widget optimization. Whether you're tech-savvy or prefer to avoid technical details entirely, SureBright works seamlessly without requiring any technical expertise from your team.
Once you file a claim, our adjudicator reviews it according to your warranty plan terms. If it's valid, we either repair or replace your product. When neither is possible, we refund you the equivalent of what you paid for the product. The repair process depends on your product and location - we might come to you, ask you to visit a repair center, or arrange shipping (which we cover).
You can file a claim in two easy ways: log into our Customer Portal and file a claim with just a few clicks, or contact us directly via email, call, or chat and provide the details. When you buy a warranty, we send you all the coverage details including step-by-step instructions for filing claims.