Enhancing provincial customer satisfaction with flexible extended warranties and complete damage protection
Earn more on every transaction without any spend
Upto 14% higher Average Order Value and 16.5% better retention
Technology fails, products break, accidents happen - it's the nature of ownership in our world. Our streamlined, accurate process converts frustrating events into memorable service experiences.
Today's consumers own diverse products that need reliable protection. Our comprehensive coverage portfolio addresses every category of modern living, providing security and satisfaction. Categories covered:
Access the revenue acceleration method that built today's retail empires. 45 seconds of questions, lifetime of growth insights.
Calculate your revenue share earningsCrystal-clear communication is our commitment to every customer. These frequent inquiries cover the essentials, with our expert team available for comprehensive explanations.
Once we complete your onboarding, we activate warranties on your products across your sales channels (website, ecommerce, in-store, etc.) so customers can buy them seamlessly in the same transaction as their purchase. We periodically bill you only for the warranty cost, ensuring you keep the agreed revenue share and are in total control. We're proud to offer the world's only completely hands-off program - we take on all financial risk and handle everything warranty-related while you focus on your core business.
SureBright has straightforward requirements designed to ensure program success. Your products should have basic manufacturer warranties (typically 3 months to 1 year) to establish baseline quality and reliability. Revenue thresholds range from $100K to $1M annually depending on your product categories - electronics and appliances typically require lower thresholds than other categories. These requirements ensure sufficient transaction volume for meaningful warranty revenue while guaranteeing good customer experience. We also consider factors like product mix, average order values, and growth trajectory when evaluating partnerships.
Yes, customers have 30 days post-purchase to decide on a warranty. For online purchases, we send a unique link via follow-up emails that simplifies the buying process - it works even if initially skipped at purchase. Check your emails, including spam/junk folders. For in-store purchases, customers can contact us or the retailer directly.
SureBright provides comprehensive coverage across all US states and Canadian provinces with full regulatory compliance and established service networks. International expansion is planned for late 2025, starting with English-speaking markets including the UK, Australia, and New Zealand. Our technology platform is built for global scalability, but each new market requires establishing local regulatory compliance and service capabilities. We're excited about international growth and welcome discussions with potential partners in new markets.
You can file a claim in two easy ways: log into our Customer Portal and file a claim with just a few clicks, or contact us directly via email, call, or chat and provide the details. When you buy a warranty, we send you all the coverage details including step-by-step instructions for filing claims.