Solar Products 

Comprehensive solar products warranties for true peace of mind

Ill-timed short-circuits, peel-offs or accidental cracks, our solar products warranties cover all kinds of common mishaps that would otherwise have you worried. Whether you are buying solar panels, batteries or inverters- we ensure that you always find the perfect warranty.

Want to offer product warranties
to your customers?

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Care-free usage
Ease of maintenance
Hassle-free repairs
No cost to repair
Value for money
Long-term savings

Our warranties cover

With warranties your purchased products get a much longer life. Protect your solar equipment against unwanted surprises-

Extended warranty

Comprehensive coverage for mechanical or electrical breakdowns and even power surges
100% coverage for repairs for extended years that also includes labor and not just parts
Replacement or reimbursement, if your product can't be repaired
Coverage for inevitable wear & tear affecting product’s functionality after years of usage

Accidental warranty

Everything included in the extended warranty coverage plus-
Coverage for damages from connection issues, structural misalignment, performance degradation
Protection from damage caused by extreme weather conditions, like heavy rain or snow
Protection against accidental damages like fluid leaks, component bending, or breaking
and much more.

The SureBright difference

Super helpful
customer service

Dedicated customer portal

24x7 support via phone, email, and customer portal

Always here to solve your needs promptly and correctly

Hassle free experience

No receipt required

No product registration needed

Easy to cancel

Option to cancel warranty plan without any charge for 30 days. Pro-rata charges after 30 days.

$0 Deductible

No surprise or hidden charges between you and your warranty benefits

30-day post-purchase warranty purchase option

Flexibility to buy warranty at your convenience.
No pressure. No rush.

Complete transparency

No hidden terms,
everything's direct, clear and upfront.

and much more.

Trusted by customers, designed for worry-free lifestyle

5

Rated 5 of 5 on Shopify

60+

Product categories

10B+

Merchant sales covered under warranty
The team at the warranty service center were knowledgeable and helpful in resolving issues with my solar kit, great experience!
Mario K.
Washington
I've had several positive experiences with the warranty services for my solar batteries and generators, always reliable and trustworthy, highly satisfied!
Mike T.
El Paso
SureBright's warranty on my solar panel system has been a game-changer. Any issues are resolved quickly, and I have the peace of mind knowing my investment is protected.
Emily S.
Las Vegas
I rely on my portable power station for off-grid adventures, and the warranty has been a lifesaver. Any malfunctions are addressed promptly, ensuring I always have the power I need.
David L.
Boston
When my solar system had a hiccup, I was worried about the warranty process. But the team was amazing! They handled everything efficiently, and I was back to generating power in no time. Highly recommend!
Riya K.
Detroit

Swift and transparent process

We've streamlined the claim process to be fast, easy, and stress-free, ensuring you can get back to your daily life with minimal disruption.


Lisa purchases a customized solar battery with a warranty
SureBright instantly sends a confirmation email to Lisa with the details of warranty purchase, coverage and claims process
Her battery develops a leakage problem
Lisa files an online claim with SureBright in less than 2 minutes
Repair scheduled
SureBright provides repair
Lisa’s battery’s working better than before

Reasons you should get a warranty

Scope

With warranty

Without warranty

Protection from unexpected failures
Protection from everyday accidents
Coverage of repair costs
Option to get a replacement or refund when repair is not possible
Fast service
Peace of mind
Investment Protection
Resale value

FAQs - everything you need to know

Got questions? We’ve got answers! Explore our frequently asked questions to learn more about SureBright’s coverage, claims process, and how we help protect your purchase.

As a store-owner, how do I offer this service to my customers?

To offer these warranty plans to your customers, you can simply fill this form here- https://www.surebright.com/scheduleDemo

Why should I buy product protection?

A product protection plan protects your investment in the product against a vast range of issues for an extended period to ensure you have peace of mind while using it. If something happens to the product, it ensures that you always can get your investment worth of enjoyment from the product. Different coverage plans cover different issues; feel free to check them below or while buying the product.

Can I add a product protection plan after purchase?

Absolutely, you have the flexibility to purchase an extended warranty within 30 days after your initial product purchase.

For online sales, we provide a unique web link to all customers who buy a product eligible for warranty coverage but don't initially opt for a warranty. This link is included in our follow-up emails, giving customers an additional chance to buy a warranty. It's a customized link that streamlines the warranty purchase process and takes less than a minute to complete. Check the email that you used to purchase the product you want to cover; it will be in your inbox. Sometimes, emails are in the Spam / Junk folder. So don’t forget to check there if you can’t find it in the inbox.


In the case of offline sales, customers can either reach out to the retailer directly or contact us via our website or any of the contact details shared in this document to make a warranty purchase. We offer multiple avenues to ensure convenient access to warranty options.

How can I file a claim?

Customers can file a claim by any of the following steps,
a. They can log in to the Customer Portal and file a claim with just a few clicks.
b. They can contact us directly via email/call/chat and provide details.

When a customer buys a warranty plan, we send customers all the coverage details, including
the steps to file a claim.

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