Solar Products

Inverter protection that converts problems to solutions

Power conversion, electrical efficiency, energy management - your inverter transforms power to meet your needs. SureBright keeps your power conversion reliable.

Want to offer product warranties
to your customers?

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Care-free usage
Ease of maintenance
Hassle-free repairs
No cost to repair
Value for money
Long-term savings

We promise-

Extended warranty

What if the inverter stops converting power?

Covered.

What if internal circuits or boards fail?

Parts and labor are included.

What if the inverter can't be repaired?

Replacement or reimbursement is provided.

What if wear from continuous use reduces performance?

Covered.

Accidental warranty

What if I want more than just breakdown coverage?

Everything in Extended Warranty, plus accident protection.

What if accidental drops crack the casing?

Covered.

What if spills or surges damage electronics?

Protected.

What if connectors or mounts are harmed in handling?

Covered.

and much more.

Convert power, convert worry to confidence

Super helpful
customer service

Dedicated customer portal

24x7 support via phone, email, and customer portal

Always here to solve your needs promptly and correctly

Hassle free experience

No receipt required

No product registration needed

Easy to cancel

Option to cancel warranty plan without any charge for 30 days. Pro-rata charges after 30 days.

$0 Deductible

No surprise or hidden charges between you and your warranty benefits

30-day post-purchase warranty purchase option

Flexibility to buy warranty at your convenience.
No pressure. No rush.

Complete transparency

No hidden terms,
everything's direct, clear and upfront.

Comprehensive coverage for all your products

We offer complete coverage for inverters, protecting vital systems from conversion failures, cooling issues, and everyday wear. Our warranty plans ensure reliable power transformation.

Advanced for agencies, amazing for audiences

5

Rated 5 of 5 on Shopify

60+

Product categories

10B+

Merchant sales covered under warranty

The team at the warranty service center were knowledgeable and helpful in resolving issues with my solar kit, great experience!

Mario K.
New York

I've had several positive experiences with the warranty services for my solar batteries and generators, always reliable and trustworthy, highly satisfied!

Mike T.
Washington

SureBright's warranty on my solar panel system has been a game-changer. Any issues are resolved quickly, and I have the peace of mind knowing my investment is protected.

Emily S.
Fort Worth

I rely on my portable power station for off-grid adventures, and the warranty has been a lifesaver. Any malfunctions are addressed promptly, ensuring I always have the power I need.

David L.
Brampton

When my solar system had a hiccup, I was worried about the warranty process. But the team was amazing! They handled everything efficiently, and I was back to generating power in no time. Highly recommend!

Riya K.
Hamilton

Power conversion, converted service

Energy transformation gets transformation-quality attention through our converting solar products claims process.


Demi purchases a pure sine wave inverter with a warranty
SureBright instantly sends a confirmation email to Demi with the details of warranty purchase, coverage and claims process
Her inverter overheats and shuts down
She files an online claim with SureBright in less than 2 minutes
Repair scheduled
SureBright provides repair
Demi's converting power efficiently

Why your appliances need a warranty?

Scope

With warranty

Without warranty

Protection from unexpected failures
Protection from everyday accidents
Coverage of repair costs
Option to get a replacement or refund when repair is not possible
Fast service
Peace of mind
Investment Protection
Resale value

Questions are always welcome

We're passionate about customer education and building understanding. These commonly asked questions provide quick answers, plus our team offers unlimited additional support.

As a store-owner, how do I offer this service to my customers?

To offer these warranty plans to your customers, you can simply fill this form here- https://www.surebright.com/scheduleDemo

We will get in touch with you shortly afterwards.

Can I add a product protection plan after purchase?

Absolutely, you have the flexibility to purchase an extended warranty within 30 days after your initial product purchase.

For online sales, we provide a unique web link to all customers who buy a product eligible for warranty coverage but don't initially opt for a warranty. This link is included in our follow-up emails, giving customers an additional chance to buy a warranty. It's a customized link that streamlines the warranty purchase process and takes less than a minute to complete.

Check the email that you used to purchase the product you want to cover; it will be in your inbox. Sometimes, emails are in the Spam / Junk folder. So don't forget to check there if you can't find it in the inbox.
In the case of offline sales, customers can either reach out to the retailer directly or contact us via our website or any of the contact details shared in this document to make a warranty purchase. We offer multiple avenues to ensure convenient access to warranty options.

What will be covered by the product protection plan during the manufacturer warranty?

During the term of the manufacturer warranty, anything that's not covered under the manufacturer warranty and is listed in your product protection plan will covered by SureBright.
You can always reach out to us for any specific issue, and we will be able to guide you appropriately.

How can I file a claim?

Customers can file a claim by any of the following steps-

a. They can log in to the Customer Portal and file a claim with just a few clicks.
b. They can contact us directly via email/call/chat and provide details.

When a customer buys a warranty plan, we send customers all the coverage details, including the steps to file a claim. When a customer buys a warranty plan, we send customers all the coverage details, including the steps to file a claim.

When's the best time to buy warranty coverage for the best price?

The best time is typically at product purchase when providers offer optimal pricing and immediate coverage begins.
Waiting until manufacturer warranty nears expiration allows product evaluation but risks forgetting to purchase coverage or facing higher prices.
Some providers offer seasonal promotions, but quality providers maintain consistent competitive pricing year-round. Don't delay too long - early purchase usually provides better terms and avoids coverage gaps.

Are verbal promises about warranty coverage binding?

Written warranty terms govern your coverage, but verbal promises can still be legally significant under consumer protection laws. If a representative makes specific verbal commitments about coverage, document the conversation including date, time, and representative name.

While written contracts take precedence, misleading verbal representations may provide legal recourse in certain situations. For important coverage questions, always request written clarification to avoid confusion later.
SureBright ensures all our representatives give accurate information and maintain consistency between verbal and written communications about your coverage.

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