Outdoor Recreation

Ultimate recreational product warranties for unmatched peace of mind

From accidental cracks to curious cat claws or unexpected peel-offs—our recreational product warranties have you covered for all those unfortunate accidents. Be it e-bikes, hoverboards, or camping gear we make sure you shop with confidence, knowing the perfect warranty has your back.

Want to offer product warranties
to your customers?

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Care-free usage
Ease of maintenance
Hassle-free repairs
No cost to repair
Value for money
Long-term savings

Our warranties cover

Use your purchase worry-free for years to come. Here’s what’s covered:

Extended warranty

Comprehensive coverage for mechanical or electrical breakdowns and even power surges
100% coverage for repairs for extended years that also includes labor and not just parts
Replacement or reimbursement, if your product can't be repaired
Coverage for inevitable wear & tear affecting product’s functionality after years of usage

Accidental warranty

Everything included in the extended warranty coverage plus-
Coverage for damages from unintended drops and unexpected impacts
Protection against accidental damages like bending, twisting, or breaking
Protection for every day accidents such as liquid spills, stains etc
and much more.

The SureBright Difference

Super helpful
customer service

Dedicated customer portal

24x7 support via phone, email, and customer portal

Always here to solve your needs promptly and correctly

Hassle free experience

No receipt required

No product registration needed

Easy to cancel

Option to cancel warranty plan without any charge for 30 days. Pro-rata charges after 30 days.

$0 Deductible

No surprise or hidden charges between you and your warranty benefits

30-day post-purchase warranty purchase option

Flexibility to buy warranty at your convenience.
No pressure. No rush.

Complete transparency

No hidden terms,
everything's direct, clear and upfront.

and much more.

Loved by customers, built for peace of mind

5

Rated 5 of 5 on Shopify

60+

Product categories

10B+

Merchant sales covered under warranty
SureBright's support team helped me get my hoverboard up and running again, excellent communication and service, highly satisfied!
Jade L.
New York
I was impressed by the knowledgeable and friendly warranty staff for my bicycle, great experience!
Rina K
Los Angeles
The warranty service for my hiking equipment was top-notch, kept me on the trails all season long, thanks for the great support!
Adam N
Chicago
I was able to get a replacement for my damaged cooler quickly and easily, thanks to the warranty service, great job, highly recommend!
Ayush C
Houston
I've had several positive experiences with the warranty services for my camping equipment, always reliable and trustworthy.
Timothy V.
Phoenix

Swift and transparent process

From resolving product problems to facilitating fast repairs, we ensure a seamless experience so you can get back to your priorities.


Lisa purchases a customized e-bike with a warranty
SureBright instantly sends a confirmation email to Lisa with the details of warranty purchase, coverage and claims process
Her e-bike gets an accidental dent
Lisa files an online claim with SureBright in less than 2 minutes
Repair scheduled
SureBright provides repair
Lisa’s e-bike gets restored to mint condition

Why you should consider buying a warranty?

Scope

With warranty

Without warranty

Protection from unexpected failures
Protection from everyday accidents
Coverage of repair costs
Option to get a replacement or refund when repair is not possible
Fast service
Peace of mind
Investment Protection
Resale value

FAQs: Everything you need to know

Got questions? We’ve got answers! Explore our frequently asked questions to learn more about SureBright’s coverage, claims process, and how we help protect your purchase.

As a store-owner, how do I offer this service to my customers?

To offer these warranty plans to your customers, you can simply fill this form here- https://www.surebright.com/scheduleDemo

How can I buy the product protection plan?

Go to the product page of the product you are trying to protect. You will see the warranty offer right above the “Add to Cart” button.

Can I add a product protection plan after purchase?

Absolutely, you have the flexibility to purchase an extended warranty within 30 days after your initial product purchase.

For online sales, we provide a unique web link to all customers who buy a product eligible for warranty coverage but don't initially opt for a warranty. This link is included in our follow-up emails, giving customers an additional chance to buy a warranty. It's a customized link that streamlines the warranty purchase process and takes less than a minute to complete. Check the email that you used to purchase the product you want to cover; it will be in your inbox. Sometimes, emails are in the Spam / Junk folder. So don’t forget to check there if you can’t find it in the inbox.


In the case of offline sales, customers can either reach out to the retailer directly or contact us via our website or any of the contact details shared in this document to make a warranty purchase. We offer multiple avenues to ensure convenient access to warranty options.

How can I file a claim?

Customers can file a claim by any of the following steps,
a. They can log in to the Customer Portal and file a claim with just a few clicks.
b. They can contact us directly via email/call/chat and provide details.

When a customer buys a warranty plan, we send customers all the coverage details, including
the steps to file a claim.

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