Outdoor Recreation

Electric scooter warranties that are shockingly good

Urban mobility, eco-friendly transport, convenient travel - your electric scooter revolutionizes short trips. SureBright keeps your rides smooth and electric.

Want to offer product warranties
to your customers?

Learn more
Care-free usage
Ease of maintenance
Hassle-free repairs
No cost to repair
Value for money
Long-term savings

What e-mobility protection do we offer?

Extended warranty

What if the motor or battery stops working?

Covered.

What if tires, brakes, or bearings wear down?

Parts and labor are included.

What if controller or display issues appear?

Covered.

What if it can't be repaired?

Replacement or reimbursement is provided.

Accidental warranty

Want more than just breakdown coverage?

Everything in Extended Warranty, plus accident protection.

Frame or fork dented, bent, or cracked in a fall?

Covered.

Collision with a vehicle or obstacle?

Protected.

Deck, handlebars, or display damaged by impact?

Covered.

and much more.

Glide with confidence

Super helpful
customer service

Dedicated customer portal

24x7 support via phone, email, and customer portal

Always here to solve your needs promptly and correctly

Hassle free experience

No receipt required

No product registration needed

Easy to cancel

Option to cancel warranty plan without any charge for 30 days. Pro-rata charges after 30 days.

$0 Deductible

No surprise or hidden charges between you and your warranty benefits

30-day post-purchase warranty purchase option

Flexibility to buy warranty at your convenience.
No pressure. No rush.

Complete transparency

No hidden terms,
everything's direct, clear and upfront.

Comprehensive coverage for all your products

We offer complete coverage for electric scooters, protecting vital systems from battery failures, motor issues, and everyday wear. Our warranty plans maintain efficient personal transportation.

Transformative for traders, tranquil for customers

5

Rated 5 of 5 on Shopify

60+

Product categories

10B+

Merchant sales covered under warranty

SureBright's support team helped me get my hoverboard up and running again, excellent communication and service, highly satisfied!

I was impressed by the knowledgeable and friendly warranty staff for my bicycle, great experience!

The warranty service for my hiking equipment was top-notch, kept me on the trails all season long, thanks for the great support!

Adam N.
Dallas

I was able to get a replacement for my damaged cooler quickly and easily, thanks to the warranty service, great job, highly recommend!

Ayush C.
Hamilton

I've had several positive experiences with the warranty services for my camping equipment, always reliable and trustworthy.

Timothy V.
Brampton

Eco-friendly rides, eco-friendly service

Sustainable transportation deserves sustainable service through our efficient outdoor recreation claims process.


Anna purchases a commuter scooter with a warranty
SureBright instantly sends a confirmation email to Anna with the details of warranty purchase, coverage and claims process
Her scooter's battery won't charge
She files an online claim with SureBright in less than 2 minutes
Repair scheduled
SureBright provides repair
Anna's commuting efficiently and sustainably

Why your appliances need a warranty?

Scope

With warranty

Without warranty

Protection from unexpected failures
Protection from everyday accidents
Coverage of repair costs
Option to get a replacement or refund when repair is not possible
Fast service
Peace of mind
Investment Protection
Resale value

Need help? We're here for you

Customer success is our top priority, and we're available whenever you need guidance. We've compiled popular questions below, plus our team is ready for any additional support you require.

As a store-owner, how do I offer this service to my customers?

To offer these warranty plans to your customers, you can simply fill this form here- https://www.surebright.com/scheduleDemo

We will get in touch with you shortly afterwards.

How can I buy the product protection plan?

Go to the product page of the product you are trying to protect. You will see the warranty offer right above the "Add to Cart" button.

Can I cancel my plan?

Yes. You can cancel your plan within 30 days of purchase to receive a full refund. If you cancel it after 30 days, you will be refunded on a pro-rata basis.
Please note that if you have already filed a claim, then the refund will be calculated differently. These terms may vary by coverage plan, so make sure to check your coverage terms

Will my product be replaced or repaired if I file a claim?

This depends on your plan! However, if you have a repair plan and we can't fix it, we'll replace it at no additional cost!

When's the best time to buy warranty coverage for the best price?

The best time is typically at product purchase when providers offer optimal pricing and immediate coverage begins.
Waiting until manufacturer warranty nears expiration allows product evaluation but risks forgetting to purchase coverage or facing higher prices.
Some providers offer seasonal promotions, but quality providers maintain consistent competitive pricing year-round. Don't delay too long - early purchase usually provides better terms and avoids coverage gaps.

Are verbal promises about warranty coverage binding?

Written warranty terms govern your coverage, but verbal promises can still be legally significant under consumer protection laws. If a representative makes specific verbal commitments about coverage, document the conversation including date, time, and representative name.

While written contracts take precedence, misleading verbal representations may provide legal recourse in certain situations. For important coverage questions, always request written clarification to avoid confusion later.
SureBright ensures all our representatives give accurate information and maintain consistency between verbal and written communications about your coverage.

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