Urban mobility, eco-friendly transport, convenient travel - your electric scooter revolutionizes short trips. SureBright keeps your rides smooth and electric.
Covered.
Parts and labor are included.
Covered.
Replacement or reimbursement is provided.
Everything in Extended Warranty, plus accident protection.
Covered.
Protected.
Covered.
Dedicated customer portal
24x7 support via phone, email, and customer portal
Always here to solve your needs promptly and correctly
No receipt required
No product registration needed
Option to cancel warranty plan without any charge for 30 days. Pro-rata charges after 30 days.
No surprise or hidden charges between you and your warranty benefits
Flexibility to buy warranty at your convenience.
No pressure. No rush.
No hidden terms,
everything's direct, clear and upfront.
We offer complete coverage for electric scooters, protecting vital systems from battery failures, motor issues, and everyday wear. Our warranty plans maintain efficient personal transportation.
Sustainable transportation deserves sustainable service through our efficient outdoor recreation claims process.
Customer success is our top priority, and we're available whenever you need guidance. We've compiled popular questions below, plus our team is ready for any additional support you require.
To offer these warranty plans to your customers, you can simply fill this form here- https://www.surebright.com/scheduleDemo
We will get in touch with you shortly afterwards.
Go to the product page of the product you are trying to protect. You will see the warranty offer right above the "Add to Cart" button.
Yes. You can cancel your plan within 30 days of purchase to receive a full refund. If you cancel it after 30 days, you will be refunded on a pro-rata basis.
Please note that if you have already filed a claim, then the refund will be calculated differently. These terms may vary by coverage plan, so make sure to check your coverage terms
This depends on your plan! However, if you have a repair plan and we can't fix it, we'll replace it at no additional cost!
The best time is typically at product purchase when providers offer optimal pricing and immediate coverage begins.
Waiting until manufacturer warranty nears expiration allows product evaluation but risks forgetting to purchase coverage or facing higher prices.
Some providers offer seasonal promotions, but quality providers maintain consistent competitive pricing year-round. Don't delay too long - early purchase usually provides better terms and avoids coverage gaps.
Written warranty terms govern your coverage, but verbal promises can still be legally significant under consumer protection laws. If a representative makes specific verbal commitments about coverage, document the conversation including date, time, and representative name.
While written contracts take precedence, misleading verbal representations may provide legal recourse in certain situations. For important coverage questions, always request written clarification to avoid confusion later.
SureBright ensures all our representatives give accurate information and maintain consistency between verbal and written communications about your coverage.