Outdoor Recreation

E-bike warranties that are wheely electric

Assisted cycling, extended range, eco-friendly commuting - your e-bike combines exercise with efficiency. SureBright keeps your electric adventures charged.

Want to offer product warranties
to your customers?

Learn more
Care-free usage
Ease of maintenance
Hassle-free repairs
No cost to repair
Value for money
Long-term savings

We assure-

Extended warranty

What if the motor or battery fails during use?

Covered.

What if gears, brakes, or wheels wear out?

Parts and labor are included.

What if the e-bike can't be repaired?

Replacement or reimbursement is provided.

What if frequent use reduces range or performance?

Wear & tear is included.

Accidental warranty

Want more than just breakdown coverage?

Everything in Extended Warranty, plus accident protection.

Frame, wheels, or motor casing dented, bent, or cracked in an incident?

Covered.

Unintended crash or collision?

Protected.

Handlebars, display, or controls damaged by impact?

Covered.

and much more.

Electric rides, electric service

Super helpful
customer service

Dedicated customer portal

24x7 support via phone, email, and customer portal

Always here to solve your needs promptly and correctly

Hassle free experience

No receipt required

No product registration needed

Easy to cancel

Option to cancel warranty plan without any charge for 30 days. Pro-rata charges after 30 days.

$0 Deductible

No surprise or hidden charges between you and your warranty benefits

30-day post-purchase warranty purchase option

Flexibility to buy warranty at your convenience.
No pressure. No rush.

Complete transparency

No hidden terms,
everything's direct, clear and upfront.

Comprehensive coverage for all your products

We offer complete coverage for e-bikes, protecting essential systems from battery degradation, motor failures, and everyday wear. Our warranty plans maintain assisted cycling performance.

Seamless for suppliers, spectacular for shoppers

5

Rated 5 of 5 on Shopify

60+

Product categories

10B+

Merchant sales covered under warranty

SureBright's support team helped me get my hoverboard up and running again, excellent communication and service, highly satisfied!

I was impressed by the knowledgeable and friendly warranty staff for my bicycle, great experience!

The warranty service for my hiking equipment was top-notch, kept me on the trails all season long, thanks for the great support!

Adam N.
Dallas

I was able to get a replacement for my damaged cooler quickly and easily, thanks to the warranty service, great job, highly recommend!

Ayush C.
Hamilton

I've had several positive experiences with the warranty services for my camping equipment, always reliable and trustworthy.

Timothy V.
Brampton

Electric adventures, electric service

Powered cycling gets powered support through our energetic outdoor recreation equipment claims process.


Jada purchases a city e-bike with a warranty
SureBright instantly sends a confirmation email to Jada with the details of warranty purchase, coverage and claims process
Her e-bike's motor stops assisting
She files an online claim with SureBright in less than 2 minutes
Repair scheduled
SureBright provides repair
Jada's cycling longer distances comfortably

Why your appliances need a warranty?

Scope

With warranty

Without warranty

Protection from unexpected failures
Protection from everyday accidents
Coverage of repair costs
Option to get a replacement or refund when repair is not possible
Fast service
Peace of mind
Investment Protection
Resale value

Have questions? Let's talk

Clear communication builds great relationships, and we're committed to providing the answers you need. Review these common questions, or contact us for personalized support anytime.

As a store-owner, how do I offer this service to my customers?

To offer these warranty plans to your customers, you can simply fill this form here- https://www.surebright.com/scheduleDemo

We will get in touch with you shortly afterwards.

How can I buy the product protection plan?

Go to the product page of the product you are trying to protect. You will see the warranty offer right above the "Add to Cart" button.

What happens to my plan if I return the product?

When you return the protected product, the retailer will refund you the money you paid for the protection plan. If the product is returned 30 days after the purchase, SureBright will issue a pro-rated refund as per the terms of your plan.

Will my product be replaced or repaired if I file a claim?

This depends on your plan! However, if you have a repair plan and we can't fix it, we'll replace it at no additional cost!

When's the best time to buy warranty coverage for the best price?

The best time is typically at product purchase when providers offer optimal pricing and immediate coverage begins.
Waiting until manufacturer warranty nears expiration allows product evaluation but risks forgetting to purchase coverage or facing higher prices.
Some providers offer seasonal promotions, but quality providers maintain consistent competitive pricing year-round. Don't delay too long - early purchase usually provides better terms and avoids coverage gaps.

Can I use my warranty coverage while traveling?

Geographic coverage varies by provider, with national providers typically offering protection throughout the country. International coverage is usually limited unless specifically included in your plan. Many providers offer 24/7 emergency authorization for urgent repairs while traveling, allowing you to get necessary service and seek reimbursement later. When buying coverage, verify geographic scope if you travel frequently.

SureBright maintains extensive service networks and emergency procedures for traveling customers.

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