Daily transportation, recreational rides, fitness activity - your bicycle opens paths to adventure. SureBright keeps your wheels turning smoothly.
Covered.
Parts and labor are included.
Replacement or reimbursement is provided.
Wear & tear is included.
Everything in Extended Warranty, plus accident protection.
Covered.
Protected.
Covered.
Dedicated customer portal
24x7 support via phone, email, and customer portal
Always here to solve your needs promptly and correctly
No receipt required
No product registration needed
Option to cancel warranty plan without any charge for 30 days. Pro-rata charges after 30 days.
No surprise or hidden charges between you and your warranty benefits
Flexibility to buy warranty at your convenience.
No pressure. No rush.
No hidden terms,
everything's direct, clear and upfront.
We offer complete coverage for bicycles, protecting essential systems from drivetrain failures, brake issues, and everyday wear. Our warranty plans ensure reliable transportation and recreation.
Keep your outdoor adventures rolling with our dependable outdoor recreation equipment claims process.
We are always happy and available to answer your questions. For convenience here are some commonly asked questions, though feel free to reach out to us if you've got more.
To offer these warranty plans to your customers, you can simply fill this form here- https://www.surebright.com/scheduleDemo
We will get in touch with you shortly afterwards.
Go to the product page of the product you are trying to protect. You will see the warranty offer right above the "Add to Cart" button.
Before your product is shipped as expected, you should contact the merchant. Once you have the product assembled and everything is working fine, and then you face any product-related issues that are covered under your product protection plan, you should reach out to SureBright directly
Customers can log in to the Customer Portal using the same email address they used to purchase and access all the details.
Customers can also email support@surebright.com, initiate a chat on our website, or call us anytime at 855-306-4874 for assistance.
Checkout purchase often provides best pricing and immediate coverage start. Waiting allows product evaluation but risks price increases or eligibility changes.
Consider your timeline and budget preferences. SureBright offers consistent pricing to reduce pressure for immediate decisions while encouraging timely coverage acquisition.
Some poor-quality providers use aggressive denial tactics to maximize profits at customer expense. However, reputable providers focus on fair claim evaluation and customer satisfaction, maintaining high approval rates (85-95%) for legitimate claims.
Excessive denial rates indicate problematic providers with inadequate coverage design or unethical business practices. Research provider reputation and approval rates before purchasing - quality providers want to pay legitimate claims because satisfied customers drive their business success.
SureBright emphasizes customer advocacy and maintains industry-leading approval rates through comprehensive coverage and fair evaluation standards.