Outdoor Recreation

Hoverboard protection that's balanced and reliable

Future mobility, recreational fun, impressive transportation - your hoverboard brings sci-fi to reality. SureBright ensures your floating stays grounded in reliability.

Want to offer product warranties
to your customers?

Learn more
Care-free usage
Ease of maintenance
Hassle-free repairs
No cost to repair
Value for money
Long-term savings

How do we balance protection?

Extended warranty

What if motors or balance sensors fail?

Covered.

What if wheels, housings, or circuits wear down?

Parts and labor are included.

What if battery performance degrades abnormally?

Covered.

What if it can't be repaired?

Replacement or reimbursement is provided.

Accidental warranty

Want more than just breakdown coverage?

Everything in Extended Warranty, plus accident protection.

Board or wheel hubs damaged by impact?

Covered.

Collision causing housing deformation or alignment issues?

Protected.

Shells, lights, or footpads cracked or dented?

Covered.

and much more.

Balance your ride, balance your peace of mind

Super helpful
customer service

Dedicated customer portal

24x7 support via phone, email, and customer portal

Always here to solve your needs promptly and correctly

Hassle free experience

No receipt required

No product registration needed

Easy to cancel

Option to cancel warranty plan without any charge for 30 days. Pro-rata charges after 30 days.

$0 Deductible

No surprise or hidden charges between you and your warranty benefits

30-day post-purchase warranty purchase option

Flexibility to buy warranty at your convenience.
No pressure. No rush.

Complete transparency

No hidden terms,
everything's direct, clear and upfront.

Comprehensive coverage for all your products

We offer complete coverage for hoverboards, protecting key components from battery failures, balance system issues, and everyday wear. Our warranty plans ensure safe, fun personal mobility.

Innovative for institutions, incredible for users

5

Rated 5 of 5 on Shopify

60+

Product categories

10B+

Merchant sales covered under warranty

SureBright's support team helped me get my hoverboard up and running again, excellent communication and service, highly satisfied!

I was impressed by the knowledgeable and friendly warranty staff for my bicycle, great experience!

The warranty service for my hiking equipment was top-notch, kept me on the trails all season long, thanks for the great support!

Adam N.
Dallas

I was able to get a replacement for my damaged cooler quickly and easily, thanks to the warranty service, great job, highly recommend!

Ayush C.
Hamilton

I've had several positive experiences with the warranty services for my camping equipment, always reliable and trustworthy.

Timothy V.
Brampton

Balanced rides, balanced service

Advanced personal mobility gets advanced attention through our specialized outdoor recreation claims process.


Amanda purchases a standard hoverboard with a warranty
SureBright instantly sends a confirmation email to Amanda with the details of warranty purchase, coverage and claims process
Her hoverboard's balance sensors fail
She files an online claim with SureBright in less than 2 minutes
Repair scheduled
SureBright provides repair
Amanda's gliding smoothly and safely

Why your appliances need a warranty?

Scope

With warranty

Without warranty

Protection from unexpected failures
Protection from everyday accidents
Coverage of repair costs
Option to get a replacement or refund when repair is not possible
Fast service
Peace of mind
Investment Protection
Resale value

Curious about something? Ask away

We love connecting with customers and solving problems together. Check out these frequently asked questions first, then reach out directly for anything else on your mind.

As a store-owner, how do I offer this service to my customers?

To offer these warranty plans to your customers, you can simply fill this form here- https://www.surebright.com/scheduleDemo

We will get in touch with you shortly afterwards.

What is the difference between breakdown and accidental damage plans?

Breakdown Plans provide:
a. Comprehensive coverage for mechanical or electrical breakdowns and even power surges
b. 100% coverage for parts and repairs for extended years
c. Safeguarding against inevitable wear & tear affecting the product's functionality
d. Replacement or reimbursement if we can't repair it
e. Cancel anytime on a pro-rata basis
f. 24x7 Support and quick online claims filing in just 5 minutes
Accidental Damage Plans provide:
g. Everything listed Above
h. Sudden and unforeseen accidental damage to the product, e.g., product drops, liquid spills, etc.

What happens to my plan if I return the product?

When you return the protected product, the retailer will refund you the money you paid for the protection plan. If the product is returned 30 days after the purchase, SureBright will issue a pro-rated refund as per the terms of your plan.

How can I file a claim?

Customers can file a claim by any of the following steps-

a. They can log in to the Customer Portal and file a claim with just a few clicks.
b. They can contact us directly via email/call/chat and provide details.

When a customer buys a warranty plan, we send customers all the coverage details, including the steps to file a claim. When a customer buys a warranty plan, we send customers all the coverage details, including the steps to file a claim.

When's the best time to buy warranty coverage for the best price?

The best time is typically at product purchase when providers offer optimal pricing and immediate coverage begins.
Waiting until manufacturer warranty nears expiration allows product evaluation but risks forgetting to purchase coverage or facing higher prices.
Some providers offer seasonal promotions, but quality providers maintain consistent competitive pricing year-round. Don't delay too long - early purchase usually provides better terms and avoids coverage gaps.

Can I use my warranty coverage while traveling?

Geographic coverage varies by provider, with national providers typically offering protection throughout the country. International coverage is usually limited unless specifically included in your plan. Many providers offer 24/7 emergency authorization for urgent repairs while traveling, allowing you to get necessary service and seek reimbursement later. When buying coverage, verify geographic scope if you travel frequently.

SureBright maintains extensive service networks and emergency procedures for traveling customers.

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