Solar Products

Generator warranties that power through anything

Backup electricity, emergency preparedness, power independence - your generator keeps life running during outages. SureBright ensures your backup power stays ready.

Want to offer product warranties
to your customers?

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Care-free usage
Ease of maintenance
Hassle-free repairs
No cost to repair
Value for money
Long-term savings

How do we power protection?

Extended warranty

What if the motor fails to start?

Covered.

What if electrical output becomes unstable?

Parts and labor are included.

What if the generator can't be repaired?

Replacement or reimbursement is provided.

What if long-term use causes wear in engine or wiring?

Covered.

Accidental warranty

What if I want more than just breakdown coverage?

Everything in Extended Warranty, plus accident protection.

What if the casing or frame is damaged by impact?

Covered.

What if fuel or liquid spills cause malfunction?

Protected.

What if connectors or controls break during mishandling?

Covered.

and much more.

Power when you need it, service when you want it

Super helpful
customer service

Dedicated customer portal

24x7 support via phone, email, and customer portal

Always here to solve your needs promptly and correctly

Hassle free experience

No receipt required

No product registration needed

Easy to cancel

Option to cancel warranty plan without any charge for 30 days. Pro-rata charges after 30 days.

$0 Deductible

No surprise or hidden charges between you and your warranty benefits

30-day post-purchase warranty purchase option

Flexibility to buy warranty at your convenience.
No pressure. No rush.

Complete transparency

No hidden terms,
everything's direct, clear and upfront.

Comprehensive coverage for all your products

We offer complete coverage for generators, protecting important components from engine failures, electrical system issues, and everyday wear. Our warranty plans maintain backup power reliability.

Seamless for suppliers, spectacular for shoppers

5

Rated 5 of 5 on Shopify

60+

Product categories

10B+

Merchant sales covered under warranty

The team at the warranty service center were knowledgeable and helpful in resolving issues with my solar kit, great experience!

Mario K.
New York

I've had several positive experiences with the warranty services for my solar batteries and generators, always reliable and trustworthy, highly satisfied!

Mike T.
Washington

SureBright's warranty on my solar panel system has been a game-changer. Any issues are resolved quickly, and I have the peace of mind knowing my investment is protected.

Emily S.
Fort Worth

I rely on my portable power station for off-grid adventures, and the warranty has been a lifesaver. Any malfunctions are addressed promptly, ensuring I always have the power I need.

David L.
Brampton

When my solar system had a hiccup, I was worried about the warranty process. But the team was amazing! They handled everything efficiently, and I was back to generating power in no time. Highly recommend!

Riya K.
Hamilton

Backup power, backed-up service

Emergency power gets emergency-quality attention through our reliable solar products claims process.


Amy purchases a portable generator with a warranty
SureBright instantly sends a confirmation email to Amy with the details of warranty purchase, coverage and claims process
Her generator won't start
She files an online claim with SureBright in less than 2 minutes
Repair scheduled
SureBright provides repair
Amy's never without backup power

Why your appliances need a warranty?

Scope

With warranty

Without warranty

Protection from unexpected failures
Protection from everyday accidents
Coverage of repair costs
Option to get a replacement or refund when repair is not possible
Fast service
Peace of mind
Investment Protection
Resale value

Stuck on something? We'll help

Problem-solving is what we do best, and customer support is never an inconvenience. Review these frequent questions, or contact us for tailored guidance anytime.

As a store-owner, how do I offer this service to my customers?

To offer these warranty plans to your customers, you can simply fill this form here- https://www.surebright.com/scheduleDemo

We will get in touch with you shortly afterwards.

What is the difference between breakdown and accidental damage plans?

Breakdown Plans provide:
a. Comprehensive coverage for mechanical or electrical breakdowns and even power surges
b. 100% coverage for parts and repairs for extended years
c. Safeguarding against inevitable wear & tear affecting the product's functionality
d. Replacement or reimbursement if we can't repair it
e. Cancel anytime on a pro-rata basis
f. 24x7 Support and quick online claims filing in just 5 minutes
Accidental Damage Plans provide:
g. Everything listed Above
h. Sudden and unforeseen accidental damage to the product, e.g., product drops, liquid spills, etc.

Whom should I contact for product issues?

Before your product is shipped as expected, you should contact the merchant. Once you have the product assembled and everything is working fine, and then you face any product-related issues that are covered under your product protection plan, you should reach out to SureBright directly

If I experience any problems during the Claims process, what should I do??

You should reach out to SureBright directly via email or phone

When's the best time to buy warranty coverage for the best price?

The best time is typically at product purchase when providers offer optimal pricing and immediate coverage begins.
Waiting until manufacturer warranty nears expiration allows product evaluation but risks forgetting to purchase coverage or facing higher prices.
Some providers offer seasonal promotions, but quality providers maintain consistent competitive pricing year-round. Don't delay too long - early purchase usually provides better terms and avoids coverage gaps.

Do warranty companies try to deny legitimate claims?

Some poor-quality providers use aggressive denial tactics to maximize profits at customer expense. However, reputable providers focus on fair claim evaluation and customer satisfaction, maintaining high approval rates (85-95%) for legitimate claims.

Excessive denial rates indicate problematic providers with inadequate coverage design or unethical business practices. Research provider reputation and approval rates before purchasing - quality providers want to pay legitimate claims because satisfied customers drive their business success.

SureBright emphasizes customer advocacy and maintains industry-leading approval rates through comprehensive coverage and fair evaluation standards.

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