Elevating business standards across the city with premium warranty services, comprehensive damage protection, and secure shipping insurance
Earn more on every transaction without any spend
Upto 14% higher Average Order Value and 16.5% better retention
Stuff breaks - it's a universal constant. Phones crack, appliances quit, electronics fizzle out right when customers need them most. We turn these universal frustrations into personal victories.
Our all-encompassing protection platform covers the complete range of products in today's marketplace, providing seamless coverage that builds trust and drives customer loyalty. Coverage areas:
Discover the exact methodology that separates struggling retailers from profit champions. Quick questions, profound results.
Calculate your revenue share earningsMeaningful customer relationships begin with open dialogue and honest answers. These frequently asked questions establish understanding, while personal conversations deepen the connection.
SureBright supports virtually every sales channel through flexible integration options. Online merchants benefit from product page displays, cart add-ons, checkout integration, and post-purchase communication links. Physical stores can use point-of-sale integrations like Shopify POS, draft orders for later completion, or our dedicated merchant portal for manual warranty sales. Multi-channel merchants can maintain consistent warranty offerings across all touchpoints while managing everything through unified reporting and administration.
SureBright provides comprehensive coverage across all US states and Canadian provinces with full regulatory compliance and established service networks. International expansion is planned for late 2025, starting with English-speaking markets including the UK, Australia, and New Zealand. Our technology platform is built for global scalability, but each new market requires establishing local regulatory compliance and service capabilities. We're excited about international growth and welcome discussions with potential partners in new markets.
SureBright offers flexible warranty presentation options tailored to your specific sales channels and customer journey. Online merchants can display warranties on product pages above the "Add to Cart" button, use cart add-on options, or leverage pop-up reminders at strategic moments. Post-purchase communication can include dynamic links for one-click warranty purchases. In-store sales teams can offer warranties through integrated POS systems or manual processes. We customize the approach based on your sales methods, customer preferences, and operational capabilities for optimal performance.
Yes, customers have 30 days post-purchase to decide on a warranty. For online purchases, we send a unique link via follow-up emails that simplifies the buying process - it works even if initially skipped at purchase. Check your emails, including spam/junk folders. For in-store purchases, customers can contact us or the retailer directly.
Coverage details are displayed under the SureBright logo on product pages. Click "What's Covered" for an overview, and a pop-up will show all the major terms and details. If you want the official detailed terms, click "Detailed Terms and Conditions" at the bottom of the same pop-up for complete information.