Building customer loyalty across the province through industry-leading warranty solutions and comprehensive damage protection
Earn more on every transaction without any spend
Upto 14% higher Average Order Value and 16.5% better retention
Murphy's law in action - if something can break, it will, usually at the most inconvenient time. Our swift, expert responses turn product disasters into customer success stories.
We've built the most comprehensive protection platform in the industry, covering thousands of products across dozens of categories to keep your customers happy and your business thriving. Our coverage includes:
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SureBright takes the guesswork out of warranty strategy through data-driven recommendations based on extensive market experience. We analyze your product mix, customer base, and category performance to recommend optimal warranty plans and pricing structures. Our recommendations come from testing with hundreds of retail partners across different categories and price points. The user interface is customized for your specific offerings and brand aesthetic. While you maintain flexibility for reasonable adjustments, our recommendations are time-tested for maximum performance and customer satisfaction.
SureBright provides comprehensive coverage across all US states and Canadian provinces with full regulatory compliance and established service networks. International expansion is planned for late 2025, starting with English-speaking markets including the UK, Australia, and New Zealand. Our technology platform is built for global scalability, but each new market requires establishing local regulatory compliance and service capabilities. We're excited about international growth and welcome discussions with potential partners in new markets.
Technical knowledge is completely unnecessary for SureBright implementation, especially on popular platforms like Shopify, BigCommerce, or WooCommerce. Our integrations are designed for business owners, not developers, with simple installation processes and intuitive configuration options. We handle all technical complexity behind the scenes, from API integration to warranty widget optimization. Whether you're tech-savvy or prefer to avoid technical details entirely, SureBright works seamlessly without requiring any technical expertise from your team.
SureBright supports virtually every sales channel through flexible integration options. Online merchants benefit from product page displays, cart add-ons, checkout integration, and post-purchase communication links. Physical stores can use point-of-sale integrations like Shopify POS, draft orders for later completion, or our dedicated merchant portal for manual warranty sales. Multi-channel merchants can maintain consistent warranty offerings across all touchpoints while managing everything through unified reporting and administration.
You can file a claim in two easy ways: log into our Customer Portal and file a claim with just a few clicks, or contact us directly via email, call, or chat and provide the details. When you buy a warranty, we send you all the coverage details including step-by-step instructions for filing claims.