Leverage Las Vegas's most innovative warranty technology

Cultivating trust among city customers with transparent warranty programs, complete accident protection, and reliable shipping insurance

10-minute set-up
No extra work
Zero added costs
We only win when you win
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Las Vegas's best warranty provider
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The growth catalyst Las Vegas businesses trust

Product protection programs multiply success - increasing average order values, improving customer experience, reducing support burdens, and building brand reputation-

Earn more on every transaction without any spend

Meet customer demand. When offered, over 20.2% customers buy SureBright warranties

Upto 14% higher Average Order Value and 16.5% better retention

Fully licensed and insured in Nevada
Quick Response: average 32 hour commitment throughout all areas
Comprehensive Network: 60+ verified contractors serving Greater Las Vegas
Pricing Integrity: Complete transparency with no hidden charges
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Product protection reimagined

Extended warranty

Covers mechanical, electrical failures, and more, beyond the manufacturer’s warranty, offering your customers peace of mind for years to come.
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Accidental warranty

Covers everyday accidents like product drops, liquid spills, and other mishaps. Plus, everything else covered in Extended Warranty.
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Shipping protection

Protect packages from your warehouse to customer’s doorsteps. Coverage includes package loss, damage, porch piracy and more.
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Everywhere you succeed, we're there

Powered by our extensive network of trusted professionals, we deliver customized support within 2-3 days across all markets
The Strip
Downtown
Summerlin
Henderson
Green Valley
Arts District
Fremont Street

Platforms and sales channels we support

Apps for e-commerce platforms & in-store POS systems
ShopifyWooCommerceBigCommerceMagentoSalesforcelightspeedShift4ShopWixNetSuiteQuickbooks
Custom websites
AI PoweredAPIScript
Direct sales channels
Mobile appsDistributorsInstallersMarketplaces
Post purchase
KlaviyoEmailPhoneProduct registration workflows

Merchant experiences: their stories, their words

500+

Brands

20.2%

Avg warranty conversion with a range of 10-64%

SureBright has been an absolute game-changer for our business. When we transitioned from our previous warranty provider, we weren't just looking for a replacement, we needed a true partner. SureBright delivered and then some. From day one, their team has been nothing short of fantastic, responsive, professional, and genuinely invested in our success. One of the most impressive results we've seen is the dramatic increase in our warranty attachment rate, which now consistently hovers around 40–50%. That's not just a boost in numbers, it's a clear reflection of how well SureBright has positioned their offering and how much our customers trust the coverage.

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40-50%

Attachment Rate
Switched from a competitor

SureBright's Extended Warranty app is very easy to use and set up. It takes just a few minutes to get started. They custom-built the UI which fits right into our store's design. Plus, the support team is really helpful if you need anything.

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Few minutes setup
Custom-built UI fits design

The leadership team at SureBright has been amazing to work with. They've streamlined every aspect of our product protection offering—from setup to the post-purchase experience—making it seamless for both our team and our customers. We're thrilled to report a 25% attach rate, which has far exceeded our expectations. I highly recommend partnering with them!

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25%

Attachment Rate
Exceeded expectations

SureBright's extended warranty app has helped us significantly improve our game. These folks really know their stuff, and it shows in how they've set everything up for us. They've got all our bases covered - from our own stores to our dealer network, and email/sms, each with its own unique requirements. The online experience is spot-on too - it converts well without being overly aggressive. What really sets them apart is their technical expertise, dedication and response times to make things work. After dealing with a warranty provider that couldn't get it right, SureBright came in and nailed it.

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Switched from a competitor
Converts well, not aggressive

Surebright is great. Easy setup, great support team with quick response time and working resolutions. A+ Company

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So far so good. Amazing service with everything from implementation to pricing and whatnot. Have not dealt with a claim or anything, but they say we won't have to anyways. Considering that to be true, 5 star review at this point.... Would recommend.

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5 star

Review
Claims handled automatically

I switched to Surebright from another provider a few months back, and it's been a great experience so far. The setup process was smooth, and their support team is always there when you need them. After launching, I requested some tweaks in the app, and they were delivered in just 4 days. Thank you guys!

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4 day

feature delivery
Switched from a competitor

SureBright's extended warranty app has been a great addition to our store. The setup process was incredibly easy and took only 5 minutes of our time. Their support team has been consistently responsive and helpful. They even helped us in experimenting with retail pricing for warranties. They went above and beyond by resolving an issue we were experiencing with another app within hours.

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5 minute

Setup time
Went above and beyond

We've been collaborating with SureBright Extended Warranties for a considerable period, and their support has been outstanding from the get-go. Right from our first interaction through to continuous assistance, communication has been a breeze. They're always on hand, offering a delightful experience whenever we reach out. Their assistance in integrating their offerings into our online platform was smooth and efficient, plus they've taken proactive steps to aid in enhancing our sales.

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Long-term collaboration success
Proactive sales enhancement

Choosing SureBright for our warranty offerings was a no-brainer. Setting up the app took only 5 minutes, and their team was incredibly supportive, always ready to answer our numerous, detailed questions with patience and clarity. They made themselves available whenever we needed, which was invaluable for us as newcomers to this type of service. We had tried talking with a competing service for warranties but their bar for entry was vague and selective. Not the case we've SureBright. They've been very welcoming, patient, have really gone above and beyond with our requests. We're already seeing great customer responses and a steady increase in warranty purchases, showing it's a very low-risk move.

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5 minute

Setup time
Competitor had vague requirements

Worked with Yu Hei and Sanket in integrating SureBright into our store. We came from CPS Warranty because their customer service was not great. SureBright was very easy to work with, and very communicative. I had quite a few demands for ensuring that the customer experience was a positive one, and they had no problems meeting them. They were also able to bend some of their warranty policies to match ours.

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Switched from CPS Warranty
Flexible policy matching

As an eBike retailer, offering extended warranties is a huge selling point for our customers, and SureBright has made it incredibly easy to set up. The app integrates seamlessly with our store and lets us offer protection plans without any extra hassle. The support team is phenomenal—always responsive and ready to help with any questions. If you're in the eBike industry or any high-ticket items, this is hands down the best app for adding extended warranties.

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Best app for eBikes
Seamless integration, no hassle

So far we are extremely happy with the service and outcome. The design blends well with our site and we are thrilled with the amount of people that choose an extended warranty couple with their product purchase. Highly recommend for those selling products that could benefit from extended warranties as it is a great opportunity for additional revenue and or provide peace of mind to your customers.

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High warranty selection rate
Design blends perfectly

What can i say amazing collaboration experience with Yu of Surebright. From initial video call to execution took less then 2 weeks. Matches my site beautifully looks totally native. Will use them for my B2B aspect of my business as well.

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2 week implementation
Looks totally native

Great Service! We have used SureBright for a couple months now and everything has been smooth and mostly worked as intended. A couple of small hiccups have been addressed promptly by the devs and fixed. Customer service is helpful and prompt. Highly recommend this service and app.

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Months of smooth operation
Hiccups fixed promptly

Yu was amazing, helpful & quick in responding to all our queries. Surebright is an easy to use and perfect for our furniture/mattress business. Highly recommend.

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Great app to use to grow your business and earn trust from your customers. Easy to use and a great team with clear communication at all times.

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Great experience working with the SureBright team to get everything up and running. They handled the integration quickly and we're now offering our customers more value while increasing our revenue. Highly recommend!

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Increasing revenue immediately
Quick integration handling

Excellent application thus far, their team added everything to our site and it works seamlessly. Looking forward to using it going forward. Excellent communication and service!

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SureBright provided a hands-on, white-glove experience, making setup quick and easy. Adding shipping insurance was just as seamless as product protection.These services have become meaningful revenue for our overall business.

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Meaningful revenue stream
White-glove experience

Easy Integration, great customer support, highly recommend!

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Surebright is a very easy app to install, and working with the Surebright team is a breeze. They are very helpful and friendly. They will help you through the entire process and help you make changes to make the app work with your site. They match the app to your site, which is very nice. It matches your theme. I recommend this app to anyone looking for a warranty program.

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Easy app installation
Matches site theme perfectly

Surebright Product Protection is an incredible add-on for the lodge brand and for the added protection and peace of mind the protection provides for the lodge customers. The seamless Shopify integration plus the outstanding support from the Surebright team makes this a must-have for any merchant looking to boost sales and build trust.

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Must-have for merchants
Seamless Shopify integration

I've been working with them for several months & already seeing good results. Yu has been awesome to work with.

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Iceology Cold Plunge is thrilled to partner up with SureBright to offer our customers an extended warranty. It was a pleasure working with Yu to make this partnership possible. Our company thanks you for your professionalism and quick response.

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Awesome customer support! Best change I made to my extended warranty provider!

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I added it to my Shopify store recently, and it's made a huge difference. Setting up different warranty options was super easy, and it covers pretty much everything my customers might need. Plus, the best part? I didn't have to lift a finger - they handled everything and even made it match my store's style. If you want to give your customers peace of mind and make managing warranties a breeze, this app is a lifesaver.

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Made huge difference
Zero effort required

Easy to setup, great support, and great value added for our customers

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We've recently integrated SureBright to offer extended warranties for our e-bikes, and we're thoroughly impressed with the experience. Onboarding the app was incredibly smooth; they managed everything seamlessly, sparing us from any technical complexities. It made buying warranties a walk in the park for our customers. What truly sets SureBright apart is their exceptional customer service - quick responses and super helpful. Their service and platform are truly top-notch.

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Incredibly smooth onboarding
Top-notch service platform

SureBright has been a fantastic addition to our Shopify store! The app is incredibly easy to use and has made offering extended warranties a breeze. They've been amazing to work with and made additional changes on our behalf. Highly Recommended!

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Fantastic Shopify addition
Made custom changes

Adding SureBright was super easy. They got everything set up smoothly, and their support team was super helpful. They customized the look to match our store's theme, making it easy for customers to buy warranties.

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Super easy addition
Customized theme matching

We have been wanting to offer extended warranty to our customers for some time and wanted to work with the right company. After checking many companies, we came across Surebright and couldn't be happier to work with them. They installed and configured the Surebright Warranty app on our website, and I'm thrilled with the experience so far. What truly sets this app apart is its amazing customer service and easy to use platform for both instore and online sales.

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Checked many companies first
Works instore and online

We recently uploaded SureBright to provide extended warranty for our Shopify independent website products, Launching the application went very smoothly; They seamlessly manage everything, shielding us from any technological complexity. It makes our customers feel at ease when purchasing warranty. What truly sets SureBright apart is their excellent customer service - seamless integration

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Very smooth launch
Customers feel at ease

Touchless claim processing

Products break hearts and schedules - beloved devices fail, essential appliances quit, important gadgets malfunction at critical moments. Our touchless processing mends both products and customer relationships.


Amy purchases a lawnmower with a warranty
SureBright instantly sends confirmation email to Amy with details of warranty purchase, coverage and claims process
Her lawnmower gets an accidental dent
Amy files an online claim with SureBright in less than 2 minutes
Repair scheduled
SureBright provides repair
Amy's lawnmower is restored to mint condition

End-to-end category coverage

From first purchase to final replacement, our comprehensive protection ecosystem covers every product category your customers encounter, providing complete security throughout. Coverage includes:

and much more.

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Need answers? You're in the right place

Our mission is making sure every customer feels informed and confident. Browse these common questions, or reach out directly for immediate, personalized assistance.

How does SureBright coverage work during the manufacturer warranty period?

During your manufacturer warranty term, SureBright covers anything that's not covered under the manufacturer warranty but is listed in your product protection plan. You can always reach out to us for any specific issue, and we'll guide you appropriately on which coverage applies.

What's the difference between Breakdown and Accidental Damage Plans?

Breakdown Plans provide comprehensive coverage for mechanical or electrical breakdowns, power surges, 100% parts and repair coverage, protection against wear & tear affecting functionality, replacement if we can't repair, pro-rata cancellation, and 24/7 support with 5-minute online claims. Accidental Damage Plans include everything above plus sudden and unforeseen accidental damage like drops, liquid spills, and stains.

What should Las Vegas merchants tell customers who need warranty help?

Keep it simple: direct customers to check the warranty confirmation email for complete contact information, or provide SureBright's direct contact options. Customers can log into the Customer Portal using their purchase email, email support@surebright.com, chat on our website, or call 855-306-4874 anytime. Emphasize that SureBright handles all warranty service directly, so customers get specialized expert help rather than general store support. This approach ensures customers receive proper warranty service while freeing your team to focus on sales and core customer service activities.

What programs does SureBright offer?

SureBright is your complete protection partner, offering flexible programs you can mix and match based on your business needs. Our extended warranties cover 50+ product categories with fully customizable terms including accidental damage protection. Shipping insurance provides better coverage at lower costs than platform-based options like Shopify's default offering. Manufacturer warranty programs work for both new and refurbished products, expanding your coverage options. This comprehensive approach means one partner handles all your protection needs with consistent service and unified reporting across all programs.

How do SureBright warranty programs work for Vegas businesses?

Once we complete your onboarding, we activate warranties on your products across your sales channels (website, ecommerce, in-store, etc.) so customers can buy them seamlessly in the same transaction as their purchase. We periodically bill you only for the warranty cost, ensuring you keep the agreed revenue share and are in total control. We're proud to offer the world's only completely hands-off program - we take on all financial risk and handle everything warranty-related while you focus on your core business.

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