Jewelry & Watches

Luxury watch protection that's about time

Precision timekeeping, status symbol, craftsmanship appreciation - your luxury watch marks moments with elegance. SureBright keeps your timepiece ticking perfectly.

Want to offer product warranties
to your customers?

Learn more
Care-free usage
Ease of maintenance
Hassle-free repairs
No cost to repair
Value for money
Long-term savings

We ensure-

Extended warranty

Movement slows, stops, or loses accuracy?

Covered.

Straps, buckles, or pins wear down over time?

Parts and labor are included.

Watch can't be repaired?

Replacement or reimbursement is provided.

Normal wear & tear like scratches on case or fading straps?

Covered.

Accidental warranty

Want more than just breakdown coverage?

Everything in Extended Warranty, plus accident protection.

Crystal scratched or cracked from accidental impact?

Covered.

Case or strap tarnishes, discolors, or deforms with exposure to moisture or chemicals?

Protected.

Clasps malfunction, straps tear, or allergic reactions from wear?

Covered.

and much more.

Time well invested, service well delivered

Super helpful
customer service

Dedicated customer portal

24x7 support via phone, email, and customer portal

Always here to solve your needs promptly and correctly

Hassle free experience

No receipt required

No product registration needed

Easy to cancel

Option to cancel warranty plan without any charge for 30 days. Pro-rata charges after 30 days.

$0 Deductible

No surprise or hidden charges between you and your warranty benefits

30-day post-purchase warranty purchase option

Flexibility to buy warranty at your convenience.
No pressure. No rush.

Complete transparency

No hidden terms,
everything's direct, clear and upfront.

Comprehensive coverage for all your products

We offer complete coverage for luxury watches, protecting key mechanisms from movement failures, crystal damage, and everyday wear. Our warranty plans ensure precise timekeeping and lasting value.

Practical for providers, pleasing for patrons

5

Rated 5 of 5 on Shopify

60+

Product categories

10B+

Merchant sales covered under warranty

My necklace chain broke while I was out for a run, and it really had me in a a panic. SureBright's warranty made the process so easy. They sent the necklace for repair, and it was back to me in 13 days, good as new. Absolutely worth every penny!

Sophie L.
Seattle

I dropped my earrings in the sink, and one of the posts bent beyond recognition. I thought I'd have to buy a new pair, but the extended warranty covered the repair. They fixed it perfectly, and I couldn't even tell it had been damaged. Fantastic service!

Claire M.
Jacksonville

I accidentally scratched my wedding band while moving furniture. I was upset because it's such a sentimental piece. They sent it for repair, and it was back to me in no time, secure and shiny. I never realized how useful this coverage would be, but I'm sold!

Laura T.
New York

Had a minor issue with my diamond ring, and the warranty service was incredible! They handled the repair swiftly and professionally. I'm so happy to have my ring back in perfect condition!

Rimona S.
Quebec City

After my bracelet broke, I was worried about the warranty process. The service team was amazing! They guided me through the claim and had it repaired in no time. I'm so grateful for their support and quality!

Bianca Y.
Laval

Timeless pieces, timely service

Precision timepieces receive precision attention through our timely jewelry and watches claims process.


Ming purchases an automatic watch with a warranty
SureBright instantly sends a confirmation email to Ming with the details of warranty purchase, coverage and claims process
Her watch stops keeping accurate time
She files an online claim with SureBright in less than 2 minutes
Repair scheduled
SureBright provides repair
Ming's timepiece is precise and elegant

Why your appliances need a warranty?

Scope

With warranty

Without warranty

Protection from unexpected failures
Protection from everyday accidents
Coverage of repair costs
Option to get a replacement or refund when repair is not possible
Fast service
Peace of mind
Investment Protection
Resale value

Puzzled by something? We'll solve it

Complex challenges become simple solutions with the right support team. These popular questions provide quick resolution, while our experts tackle more intricate problems directly.

As a store-owner, how do I offer this service to my customers?

To offer these warranty plans to your customers, you can simply fill this form here- https://www.surebright.com/scheduleDemo

We will get in touch with you shortly afterwards.

What is the difference between breakdown and accidental damage plans?

Breakdown Plans provide:
a. Comprehensive coverage for mechanical or electrical breakdowns and even power surges
b. 100% coverage for parts and repairs for extended years
c. Safeguarding against inevitable wear & tear affecting the product's functionality
d. Replacement or reimbursement if we can't repair it
e. Cancel anytime on a pro-rata basis
f. 24x7 Support and quick online claims filing in just 5 minutes
Accidental Damage Plans provide:
g. Everything listed Above
h. Sudden and unforeseen accidental damage to the product, e.g., product drops, liquid spills, etc.

Whom should I contact for product issues?

Before your product is shipped as expected, you should contact the merchant. Once you have the product assembled and everything is working fine, and then you face any product-related issues that are covered under your product protection plan, you should reach out to SureBright directly

Will my product be replaced or repaired if I file a claim?

This depends on your plan! However, if you have a repair plan and we can't fix it, we'll replace it at no additional cost!

When's the best time to buy warranty coverage for the best price?

The best time is typically at product purchase when providers offer optimal pricing and immediate coverage begins.
Waiting until manufacturer warranty nears expiration allows product evaluation but risks forgetting to purchase coverage or facing higher prices.
Some providers offer seasonal promotions, but quality providers maintain consistent competitive pricing year-round. Don't delay too long - early purchase usually provides better terms and avoids coverage gaps.

Can I use my warranty coverage while traveling?

Geographic coverage varies by provider, with national providers typically offering protection throughout the country. International coverage is usually limited unless specifically included in your plan. Many providers offer 24/7 emergency authorization for urgent repairs while traveling, allowing you to get necessary service and seek reimbursement later. When buying coverage, verify geographic scope if you travel frequently.

SureBright maintains extensive service networks and emergency procedures for traveling customers.

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