Musical Instruments

Guitar warranties that strike the right chord

Musical expression, creative outlet, artistic passion - your guitar gives voice to emotions and creativity. SureBright protects the instrument that speaks your soul.

Want to offer product warranties
to your customers?

Learn more
Care-free usage
Ease of maintenance
Hassle-free repairs
No cost to repair
Value for money
Long-term savings

How do we string along protection?

Extended warranty

Pickups, wiring, or onboard electronics fail?

Covered.

Tuning pegs, frets, or bridges wear down with use?

Parts and labor are included.

Guitar can't be repaired?

Replacement or reimbursement is provided.

Normal wear & tear like string buzz, finish fading, or fret wear?

Covered.

Accidental warranty

Want more than just breakdown coverage?

Everything in Extended Warranty, plus accident protection.

Body or neck cracks from accidental drops or impacts?

Covered.

Chips, dents, or scratches from unintended handling?

Protected.

Wiring faults, jack issues, or pickup malfunctions?

Covered.

and much more.

String along with superior service

Super helpful
customer service

Dedicated customer portal

24x7 support via phone, email, and customer portal

Always here to solve your needs promptly and correctly

Hassle free experience

No receipt required

No product registration needed

Easy to cancel

Option to cancel warranty plan without any charge for 30 days. Pro-rata charges after 30 days.

$0 Deductible

No surprise or hidden charges between you and your warranty benefits

30-day post-purchase warranty purchase option

Flexibility to buy warranty at your convenience.
No pressure. No rush.

Complete transparency

No hidden terms,
everything's direct, clear and upfront.

Comprehensive coverage for all your products

We offer complete coverage for guitars, protecting key components from fret wear, tuning mechanism failures, and everyday wear. Our warranty plans maintain your musical expression and sound quality.

Transformative for traders, tranquil for customers

5

Rated 5 of 5 on Shopify

60+

Product categories

10B+

Merchant sales covered under warranty

SureBright's staff were courteous and professional in resolving issues with my drum set, thanks for the great support!

Sarah K.
New York

The warranty service for my keyboard was top-notch, kept me making music without interruption, thanks for the great job, highly recommend!

Lynda R.
Washington

They helped me troubleshoot and repair my trumpet, excellent service and support, highly satisfied with the outcome, will definitely recommend to fellow musicians!

Fabian L.
Charlotte

As a professional pianist, I rely on my instrument to perform at the highest level. SureBright has been invaluable, ensuring my piano's always in top condition.

Sarah M.
Surrey

The warranty on my guitar has been a lifesaver. Any issues are resolved quickly and efficiently, giving me peace of mind to focus on my music.

Jamie D.
Laval

Melodic solutions for musical needs

String instruments get string-quality attention through our harmonious musical instrument claims process.


Grace purchases an acoustic guitar with a warranty
SureBright instantly sends a confirmation email to Grace with the details of warranty purchase, coverage and claims process
Her guitar's tuning pegs slip
She files an online claim with SureBright in less than 2 minutes
Repair scheduled
SureBright provides repair
Grace's making beautiful music

Why your appliances need a warranty?

Scope

With warranty

Without warranty

Protection from unexpected failures
Protection from everyday accidents
Coverage of repair costs
Option to get a replacement or refund when repair is not possible
Fast service
Peace of mind
Investment Protection
Resale value

Need answers? You're in the right place

Our mission is making sure every customer feels informed and confident. Browse these common questions, or reach out directly for immediate, personalized assistance.

As a store-owner, how do I offer this service to my customers?

To offer these warranty plans to your customers, you can simply fill this form here- https://www.surebright.com/scheduleDemo

We will get in touch with you shortly afterwards.

How will I know what is covered once I have made the purchase?

Once a purchase is made, we send customers all the information they will ever need for the warranty-

1. T&C of the policy they bought
2. Warranty contract Details
3. Details about how to file a claim
4.Our 24x7 customer care center details
5. Customer portal login details where they have everything listed in this list

What happens to my plan if I return the product?

When you return the protected product, the retailer will refund you the money you paid for the protection plan. If the product is returned 30 days after the purchase, SureBright will issue a pro-rated refund as per the terms of your plan.

If I experience any problems during the Claims process, what should I do??

You should reach out to SureBright directly via email or phone

Should I buy warranty coverage at checkout or wait?

Checkout purchase often provides best pricing and immediate coverage start. Waiting allows product evaluation but risks price increases or eligibility changes.

Consider your timeline and budget preferences. SureBright offers consistent pricing to reduce pressure for immediate decisions while encouraging timely coverage acquisition.

Are verbal promises about warranty coverage binding?

Written warranty terms govern your coverage, but verbal promises can still be legally significant under consumer protection laws. If a representative makes specific verbal commitments about coverage, document the conversation including date, time, and representative name.

While written contracts take precedence, misleading verbal representations may provide legal recourse in certain situations. For important coverage questions, always request written clarification to avoid confusion later.
SureBright ensures all our representatives give accurate information and maintain consistency between verbal and written communications about your coverage.

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