Musical Instruments

Banjo warranties that pick all the right strings

Folk tradition, unique sound, cultural connection - your banjo brings authentic American music to life. SureBright keeps your traditional instrument singing true.

Want to offer product warranties
to your customers?

Learn more
Care-free usage
Ease of maintenance
Hassle-free repairs
No cost to repair
Value for money
Long-term savings

How do we pick protection?

Extended warranty

Tuners, bridges, or frets wear down with use?

Covered.

Strings, heads, or hardware fail over time?

Parts and labor are included.

Banjo can't be repaired?

Replacement or reimbursement is provided.

Normal wear & tear like fret wear or finish fading?

Covered.

Accidental warranty

Want more than just breakdown coverage?

Everything in Extended Warranty, plus accident protection.

Neck or rim develops cracks from accidental drops?

Covered.

Head punctured or hardware dented from mishandling?

Protected.

Tailpiece or tuners damaged by impact?

Covered.

and much more.

Folk traditions, faithful service

Super helpful
customer service

Dedicated customer portal

24x7 support via phone, email, and customer portal

Always here to solve your needs promptly and correctly

Hassle free experience

No receipt required

No product registration needed

Easy to cancel

Option to cancel warranty plan without any charge for 30 days. Pro-rata charges after 30 days.

$0 Deductible

No surprise or hidden charges between you and your warranty benefits

30-day post-purchase warranty purchase option

Flexibility to buy warranty at your convenience.
No pressure. No rush.

Complete transparency

No hidden terms,
everything's direct, clear and upfront.

Comprehensive coverage for all your products

We offer complete coverage for banjos, protecting important elements from bridge failures, tuning issues, and everyday wear. Our warranty plans maintain your folk instrument's authentic sound.

Beneficial for brands, beloved by buyers

5

Rated 5 of 5 on Shopify

60+

Product categories

10B+

Merchant sales covered under warranty

SureBright's staff were courteous and professional in resolving issues with my drum set, thanks for the great support!

Sarah K.
New York

The warranty service for my keyboard was top-notch, kept me making music without interruption, thanks for the great job, highly recommend!

Lynda R.
Washington

They helped me troubleshoot and repair my trumpet, excellent service and support, highly satisfied with the outcome, will definitely recommend to fellow musicians!

Fabian L.
Charlotte

As a professional pianist, I rely on my instrument to perform at the highest level. SureBright has been invaluable, ensuring my piano's always in top condition.

Sarah M.
Surrey

The warranty on my guitar has been a lifesaver. Any issues are resolved quickly and efficiently, giving me peace of mind to focus on my music.

Jamie D.
Laval

Folk traditions, traditional service

Heritage instruments get heritage-quality attention through our traditional musical instrument claims process.


Amy purchases a 5-string banjo with a warranty
SureBright instantly sends a confirmation email to Amy with the details of warranty purchase, coverage and claims process
Her banjo's head tears
She files an online claim with SureBright in less than 2 minutes
Repair scheduled
SureBright provides repair
Amy's playing authentic folk tunes

Why your appliances need a warranty?

Scope

With warranty

Without warranty

Protection from unexpected failures
Protection from everyday accidents
Coverage of repair costs
Option to get a replacement or refund when repair is not possible
Fast service
Peace of mind
Investment Protection
Resale value

Questions? We've got answers

Our support team thrives on helping customers find exactly what they need. Below you'll find answers to frequent inquiries, but don't hesitate to contact us for personalized assistance.

As a store-owner, how do I offer this service to my customers?

To offer these warranty plans to your customers, you can simply fill this form here- https://www.surebright.com/scheduleDemo

We will get in touch with you shortly afterwards.

Why should I buy product protection?

A product protection plan protects your investment in the product against a vast range of issues for an extended period to ensure you have peace of mind while using it.
If something happens to the product, it ensures that you always can get your investment worth of enjoyment from the product. Different coverage plans cover different issues; feel free to check them below or while buying the product.

What happens to my plan if I return the product?

When you return the protected product, the retailer will refund you the money you paid for the protection plan. If the product is returned 30 days after the purchase, SureBright will issue a pro-rated refund as per the terms of your plan.

Will my product be replaced or repaired if I file a claim?

This depends on your plan! However, if you have a repair plan and we can't fix it, we'll replace it at no additional cost!

Should I buy warranty coverage at checkout or wait?

Checkout purchase often provides best pricing and immediate coverage start. Waiting allows product evaluation but risks price increases or eligibility changes.

Consider your timeline and budget preferences. SureBright offers consistent pricing to reduce pressure for immediate decisions while encouraging timely coverage acquisition.

Are verbal promises about warranty coverage binding?

Written warranty terms govern your coverage, but verbal promises can still be legally significant under consumer protection laws. If a representative makes specific verbal commitments about coverage, document the conversation including date, time, and representative name.

While written contracts take precedence, misleading verbal representations may provide legal recourse in certain situations. For important coverage questions, always request written clarification to avoid confusion later.
SureBright ensures all our representatives give accurate information and maintain consistency between verbal and written communications about your coverage.

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