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Health monitoring, notifications, fitness tracking - your smart watch keeps life on schedule. SureBright ensures your wrist computer stays reliable.
Mechanical or electrical breakdowns are covered.
Parts and labor are fully covered for extended years.
We'll replace it or reimburse you.
Wear & tear that impacts performance is included.
Everything in the Extended Warranty, plus accident protection, is included.
Accidental damage is covered.
Accidental liquid damage is included.
Covered under accidental damage protection.
Dedicated customer portal
24x7 support via phone, email, and customer portal
Always here to solve your needs promptly and correctly
No receipt required
No product registration needed
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Option to cancel warranty plan without any charge for 30 days. Pro-rata charges after 30 days.
No surprise or hidden charges between you and your warranty benefits
Flexibility to buy warranty at your convenience.
No pressure. No rush.
No hidden terms,
everything's direct, clear and upfront.
We offer complete coverage for smart watches, protecting key components from display failures, sensor issues, and everyday wear. Our warranty plans maintain reliable timekeeping and health tracking.
When every second counts, our efficient electronics claims process ensures your smartwatch issues are resolved quickly.
We celebrate customer curiosity and reward it with comprehensive support. These popular questions offer instant guidance, backed by our always-available expert team.
To offer these warranty plans to your customers, you can simply fill this form here- https://www.surebright.com/scheduleDemo
We will get in touch with you shortly afterwards.
Once a purchase is made, we send customers all the information they will ever need for the warranty-
1. T&C of the policy they bought
2. Warranty contract Details
3. Details about how to file a claim
4.Our 24x7 customer care center details
5. Customer portal login details where they have everything listed in this list
Yes. You can cancel your plan within 30 days of purchase to receive a full refund. If you cancel it after 30 days, you will be refunded on a pro-rata basis.
Please note that if you have already filed a claim, then the refund will be calculated differently. These terms may vary by coverage plan, so make sure to check your coverage terms
This depends on your plan! However, if you have a repair plan and we can't fix it, we'll replace it at no additional cost!
The dividing line is simple: contact the merchant for pre-delivery and setup issues, contact SureBright for product problems after everything is working.
Before your product ships, during delivery, or if you need help with assembly or initial setup, the merchant is your best resource.
Once your product is assembled and functioning properly, SureBright handles all warranty-related problems that develop during use. This includes defects, breakdowns, accidental damage, or performance issues.
When in doubt, you can always contact either party - we coordinate with merchants to ensure you get help from the right source quickly.
Some poor-quality providers use aggressive denial tactics to maximize profits at customer expense. However, reputable providers focus on fair claim evaluation and customer satisfaction, maintaining high approval rates (85-95%) for legitimate claims.
Excessive denial rates indicate problematic providers with inadequate coverage design or unethical business practices. Research provider reputation and approval rates before purchasing - quality providers want to pay legitimate claims because satisfied customers drive their business success.
SureBright emphasizes customer advocacy and maintains industry-leading approval rates through comprehensive coverage and fair evaluation standards.
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