Medical Equipment

Hearing aid protection that's music to your ears

Sound clarity, communication enhancement, quality of life improvement - your hearing aids reconnect you with the world. SureBright keeps your hearing investment clear.

Want to offer product warranties
to your customers?

Learn more
Care-free usage
Ease of maintenance
Hassle-free repairs
No cost to repair
Value for money
Long-term savings

What sound protection do we offer?

Extended warranty

Microphones, speakers, or circuits fail with use?

Covered.

Batteries or charging systems stop working?

Parts and labor are included.

Hearing aid can't be repaired?

Replacement or reimbursement is provided.

Normal wear & tear like discoloration or fading buttons?

Covered.

Accidental warranty

Want more than just breakdown coverage?

Everything in Extended Warranty, plus accident protection.

Dropped hearing aid causing cracks or misalignment?

Covered.

Moisture, sweat, or spills leading to malfunction?

Protected.

Casing or ear molds damaged by accidental impact?

Covered.

and much more.

Clear hearing, clear support

Super helpful
customer service

Dedicated customer portal

24x7 support via phone, email, and customer portal

Always here to solve your needs promptly and correctly

Hassle free experience

No receipt required

No product registration needed

Easy to cancel

Option to cancel warranty plan without any charge for 30 days. Pro-rata charges after 30 days.

$0 Deductible

No surprise or hidden charges between you and your warranty benefits

30-day post-purchase warranty purchase option

Flexibility to buy warranty at your convenience.
No pressure. No rush.

Complete transparency

No hidden terms,
everything's direct, clear and upfront.

Comprehensive coverage for all your products

We offer complete coverage for hearing aids, protecting essential components from amplifier failures, battery issues, and everyday wear. Our warranty plans ensure clear, reliable hearing assistance.

Seamless for suppliers, spectacular for shoppers

5

Rated 5 of 5 on Shopify

60+

Product categories

10B+

Merchant sales covered under warranty

When my CPAP machine stopped working, I was concerned about the expense of getting it fixed. But the warranty covered the entire repair, and I had it back in perfect condition in no time. It's reassuring to know I'm protected if anything goes wrong with my essential medical devices.

John W.
Chicago

My wheelchair's battery started to fail, and I was dreading the cost of a replacement. The warranty provider took care of it without any hassle, and I was back on the move in no time. It's such a relief to have that coverage in place.

Maria G.
Detroit

Amazing support! SureBright's Warranty Service replaced my medical device hassle-free!

Tristan Q.
Fort Worth

Seamless experience! SureBright's Warranty Service fixed my wheelchair quickly. Highly recommend!

Rosemund W.
Mississauga

I was nervous when my insulin pump started acting up, but the warranty team was there to help. They sent a replacement right away, and I didn't have to worry about the cost or being without my essential device. It's a game-changer for managing my health.

Lisa T.
Halifax

Essential hearing, essential service

Critical hearing assistance gets critical attention through our vital medical equipment claims process.


Lisa purchases behind-the-ear hearing aids with a warranty
SureBright instantly sends a confirmation email to Lisa with the details of warranty purchase, coverage and claims process
Her hearing aid produces feedback
She files an online claim with SureBright in less than 2 minutes
Repair scheduled
SureBright provides repair
Lisa's hearing clearly in all environments

Why your appliances need a warranty?

Scope

With warranty

Without warranty

Protection from unexpected failures
Protection from everyday accidents
Coverage of repair costs
Option to get a replacement or refund when repair is not possible
Fast service
Peace of mind
Investment Protection
Resale value

Questions are always welcome

We're passionate about customer education and building understanding. These commonly asked questions provide quick answers, plus our team offers unlimited additional support.

As a store-owner, how do I offer this service to my customers?

To offer these warranty plans to your customers, you can simply fill this form here- https://www.surebright.com/scheduleDemo

We will get in touch with you shortly afterwards.

Why should I buy product protection?

A product protection plan protects your investment in the product against a vast range of issues for an extended period to ensure you have peace of mind while using it.
If something happens to the product, it ensures that you always can get your investment worth of enjoyment from the product. Different coverage plans cover different issues; feel free to check them below or while buying the product.

Can I cancel my plan?

Yes. You can cancel your plan within 30 days of purchase to receive a full refund. If you cancel it after 30 days, you will be refunded on a pro-rata basis.
Please note that if you have already filed a claim, then the refund will be calculated differently. These terms may vary by coverage plan, so make sure to check your coverage terms

Will my product be replaced or repaired if I file a claim?

This depends on your plan! However, if you have a repair plan and we can't fix it, we'll replace it at no additional cost!

Should I buy warranty coverage at checkout or wait?

Checkout purchase often provides best pricing and immediate coverage start. Waiting allows product evaluation but risks price increases or eligibility changes.

Consider your timeline and budget preferences. SureBright offers consistent pricing to reduce pressure for immediate decisions while encouraging timely coverage acquisition.

Do warranty companies try to deny legitimate claims?

Some poor-quality providers use aggressive denial tactics to maximize profits at customer expense. However, reputable providers focus on fair claim evaluation and customer satisfaction, maintaining high approval rates (85-95%) for legitimate claims.

Excessive denial rates indicate problematic providers with inadequate coverage design or unethical business practices. Research provider reputation and approval rates before purchasing - quality providers want to pay legitimate claims because satisfied customers drive their business success.

SureBright emphasizes customer advocacy and maintains industry-leading approval rates through comprehensive coverage and fair evaluation standards.

View All