Fitness & Sports

Foldable machine protection that unfolds peace of mind

Space-saving fitness, storage convenience, versatile workouts - your foldable equipment maximizes small spaces. SureBright keeps your compact gym functional.

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to your customers?

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Care-free usage
Ease of maintenance
Hassle-free repairs
No cost to repair
Value for money
Long-term savings

What space-saving protection do we offer?

Extended warranty

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Hinges, joints, or folding mechanisms fail?

Covered.

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Motors, gears, or moving parts wear down with use?

Parts and labor are included.

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Structural or console issues develop?

Covered.

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Machine can't be repaired?

Replacement or reimbursement is provided.

Accidental warranty

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Want more than just breakdown coverage?

Everything in Extended Warranty, plus accident protection.

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Machine becomes unstable after accidental damage?

Covered.

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Frame dents or warps while folding or during use?

Protected.

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Hinges or components suffer accidental damage?

Covered.

and much more.

Space-efficient fitness, efficient service

Super helpful
customer service

Dedicated customer portal

24x7 support via phone, email, and customer portal

Always here to solve your needs promptly and correctly

Customer service representative

Hassle free experience

No receipt required

No product registration needed

Merchant enjoying a hassle free experience

Easy to cancel

Option to cancel warranty plan without any charge for 30 days. Pro-rata charges after 30 days.

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$0 Deductible

No surprise or hidden charges between you and your warranty benefits

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30-day post-purchase warranty icon

30-day post-purchase warranty purchase option

Flexibility to buy warranty at your convenience.
No pressure. No rush.

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Complete transparency

No hidden terms,
everything's direct, clear and upfront.

Comprehensive coverage for all your products

We offer complete coverage for foldable machines, protecting essential mechanisms from folding system failures, lock issues, and everyday wear. Our warranty plans maintain space-efficient fitness solutions.

Revolutionary for retailers, relaxing for users

5

Rated 5 of 5 on Shopify

60+

Product categories

10B+

Merchant sales covered under warranty

Fast and reliable repairs on my treadmill, thanks for the great service!

Cody B.
Las Vegas

SureBright's services exceeded my expectations, kept my exercise bike running smoothly.

Ramon S.
San Antonio

I was able to get back to my workout routine quickly thanks to the fast and effective warranty service for my exercise bike, great service!

Ramesh K.
Los Angeles

The warranty service was incredibly helpful in resolving issues with my treadmill, highly recommend to anyone with fitness equipment.

Linda R.
Hamilton

I was impressed by the prompt and professional warranty service for my elliptical, great job!

Taylor H.
London

Space-efficient fitness, efficient service

Compact fitness solutions get compact, efficient attention through our streamlined claims process.

Steve, a SureBright customer, looking pleased with their product protection and warranty experience.

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Steve purchases a foldable weight bench with a warranty
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SureBright instantly sends a confirmation email to Steve with the details of warranty purchase, coverage and claims process
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His bench's folding mechanism breaks
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He files an online claim with SureBright in less than 2 minutes
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Repair scheduled
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SureBright provides repair
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Steve's space-efficient workouts are effective

Why your appliances need a warranty?

Scope

With warranty

Without warranty

Protection from unexpected failures
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Protection from everyday accidents
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Coverage of repair costs
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Option to get a replacement or refund when repair is not possible
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Fast service
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Peace of mind
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Investment Protection
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Resale value
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Questions are always welcome

We're passionate about customer education and building understanding. These commonly asked questions provide quick answers, plus our team offers unlimited additional support.

As a store-owner, how do I offer this service to my customers?

To offer these warranty plans to your customers, you can simply fill this form here- https://www.surebright.com/scheduleDemo

We will get in touch with you shortly afterwards.

How can I buy the product protection plan?

Go to the product page of the product you are trying to protect. You will see the warranty offer right above the "Add to Cart" button.

Whom should I contact for product issues?

Before your product is shipped as expected, you should contact the merchant. Once you have the product assembled and everything is working fine, and then you face any product-related issues that are covered under your product protection plan, you should reach out to SureBright directly

I can not access my original email; what should I do?

Customers can log in to the Customer Portal using the same email address they used to purchase and access all the details.
Customers can also email support@surebright.com, initiate a chat on our website, or call us anytime at 855-306-4874 for assistance.

When should I contact the merchant versus SureBright?

The dividing line is simple: contact the merchant for pre-delivery and setup issues, contact SureBright for product problems after everything is working.
Before your product ships, during delivery, or if you need help with assembly or initial setup, the merchant is your best resource.
Once your product is assembled and functioning properly, SureBright handles all warranty-related problems that develop during use. This includes defects, breakdowns, accidental damage, or performance issues.

When in doubt, you can always contact either party - we coordinate with merchants to ensure you get help from the right source quickly.

Can I use my warranty coverage while traveling?

Geographic coverage varies by provider, with national providers typically offering protection throughout the country. International coverage is usually limited unless specifically included in your plan. Many providers offer 24/7 emergency authorization for urgent repairs while traveling, allowing you to get necessary service and seek reimbursement later. When buying coverage, verify geographic scope if you travel frequently.

SureBright maintains extensive service networks and emergency procedures for traveling customers.

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