Full-body workouts, low-impact exercise, fitness consistency - your elliptical machine supports total wellness. SureBright keeps your health investment protected.
Covered.
Parts and labor are included.
Covered.
Replacement or reimbursement is provided.
Everything in Extended Warranty, plus accident protection.
Covered.
Protected.
Covered.
Dedicated customer portal
24x7 support via phone, email, and customer portal
Always here to solve your needs promptly and correctly
No receipt required
No product registration needed
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Option to cancel warranty plan without any charge for 30 days. Pro-rata charges after 30 days.
No surprise or hidden charges between you and your warranty benefits
Flexibility to buy warranty at your convenience.
No pressure. No rush.
No hidden terms,
everything's direct, clear and upfront.
We offer complete coverage for ellipticals, protecting key mechanisms from track failures, resistance issues, and everyday wear. Our warranty plans ensure smooth, effective full-body workouts.
Elliptical equipment gets elliptical attention - comprehensive, smooth, and effective fitness equipment service.
Every question represents an opportunity to build stronger customer relationships. These popular inquiries offer quick answers, backed by unlimited personal support from our team.
To offer these warranty plans to your customers, you can simply fill this form here- https://www.surebright.com/scheduleDemo
We will get in touch with you shortly afterwards.
Breakdown Plans provide:
a. Comprehensive coverage for mechanical or electrical breakdowns and even power surges
b. 100% coverage for parts and repairs for extended years
c. Safeguarding against inevitable wear & tear affecting the product's functionality
d. Replacement or reimbursement if we can't repair it
e. Cancel anytime on a pro-rata basis
f. 24x7 Support and quick online claims filing in just 5 minutes
Accidental Damage Plans provide:
g. Everything listed Above
h. Sudden and unforeseen accidental damage to the product, e.g., product drops, liquid spills, etc.
During the term of the manufacturer warranty, anything that's not covered under the manufacturer warranty and is listed in your product protection plan will covered by SureBright.
You can always reach out to us for any specific issue, and we will be able to guide you appropriately.
Customers can log in to the Customer Portal using the same email address they used to purchase and access all the details.
Customers can also email support@surebright.com, initiate a chat on our website, or call us anytime at 855-306-4874 for assistance.
The dividing line is simple: contact the merchant for pre-delivery and setup issues, contact SureBright for product problems after everything is working.
Before your product ships, during delivery, or if you need help with assembly or initial setup, the merchant is your best resource.
Once your product is assembled and functioning properly, SureBright handles all warranty-related problems that develop during use. This includes defects, breakdowns, accidental damage, or performance issues.
When in doubt, you can always contact either party - we coordinate with merchants to ensure you get help from the right source quickly.
Some poor-quality providers use aggressive denial tactics to maximize profits at customer expense. However, reputable providers focus on fair claim evaluation and customer satisfaction, maintaining high approval rates (85-95%) for legitimate claims.
Excessive denial rates indicate problematic providers with inadequate coverage design or unethical business practices. Research provider reputation and approval rates before purchasing - quality providers want to pay legitimate claims because satisfied customers drive their business success.
SureBright emphasizes customer advocacy and maintains industry-leading approval rates through comprehensive coverage and fair evaluation standards.
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