Medical Equipment

CPAP machine protection that helps you sleep soundly

Restful sleep, breathing assistance, health necessity - your CPAP machine enables restorative rest. SureBright ensures your sleep therapy stays reliable.

Want to offer product warranties
to your customers?

Learn more
Care-free usage
Ease of maintenance
Hassle-free repairs
No cost to repair
Value for money
Long-term savings

How do we sleep on protection?

Extended warranty

Motors, humidifiers, or pumps stop working?

Covered.

Displays, sensors, or tubing connectors fail with use?

Parts and labor are included.

CPAP machine can't be repaired?

Replacement or reimbursement is provided.

Normal wear & tear like tubing or seals wearing out?

Covered.

Accidental warranty

Want more than just breakdown coverage?

Everything in Extended Warranty, plus accident protection.

Accidental drops causing casing or screen damage?

Covered.

Water spills or condensation causing electronic malfunction?

Protected.

Calibration issues in airflow sensors or pressure settings causing inaccurate therapy?

Covered

and much more.

Restful sleep, restful service

Super helpful
customer service

Dedicated customer portal

24x7 support via phone, email, and customer portal

Always here to solve your needs promptly and correctly

Hassle free experience

No receipt required

No product registration needed

Easy to cancel

Option to cancel warranty plan without any charge for 30 days. Pro-rata charges after 30 days.

$0 Deductible

No surprise or hidden charges between you and your warranty benefits

30-day post-purchase warranty purchase option

Flexibility to buy warranty at your convenience.
No pressure. No rush.

Complete transparency

No hidden terms,
everything's direct, clear and upfront.

Comprehensive coverage for all your products

We offer complete coverage for CPAP machines, protecting essential components from motor failures, mask seal issues, and everyday wear. Our warranty plans ensure restful, therapeutic sleep.

Profitable for retailers, protective for shoppers

5

Rated 5 of 5 on Shopify

60+

Product categories

10B+

Merchant sales covered under warranty

When my CPAP machine stopped working, I was concerned about the expense of getting it fixed. But the warranty covered the entire repair, and I had it back in perfect condition in no time. It's reassuring to know I'm protected if anything goes wrong with my essential medical devices.

John W.
Chicago

My wheelchair's battery started to fail, and I was dreading the cost of a replacement. The warranty provider took care of it without any hassle, and I was back on the move in no time. It's such a relief to have that coverage in place.

Maria G.
Detroit

Amazing support! SureBright's Warranty Service replaced my medical device hassle-free!

Tristan Q.
Fort Worth

Seamless experience! SureBright's Warranty Service fixed my wheelchair quickly. Highly recommend!

Rosemund W.
Mississauga

I was nervous when my insulin pump started acting up, but the warranty team was there to help. They sent a replacement right away, and I didn't have to worry about the cost or being without my essential device. It's a game-changer for managing my health.

Lisa T.
Halifax

Breathing assistance, breath-taking service

Sleep therapy equipment gets therapy-quality attention through our restful medical equipment claims process.


Amanda purchases an auto-adjusting CPAP with a warranty
SureBright instantly sends a confirmation email to Amanda with the details of warranty purchase, coverage and claims process
Her machine's pressure sensor fails
She files an online claim with SureBright in less than 2 minutes
Repair scheduled
SureBright provides repair
Amanda's sleeping restfully every night

Why your appliances need a warranty?

Scope

With warranty

Without warranty

Protection from unexpected failures
Protection from everyday accidents
Coverage of repair costs
Option to get a replacement or refund when repair is not possible
Fast service
Peace of mind
Investment Protection
Resale value

Need information? We deliver

Informed customers make better decisions, and we're committed to providing complete transparency. These common questions start the conversation, with personalized support always available.

As a store-owner, how do I offer this service to my customers?

To offer these warranty plans to your customers, you can simply fill this form here- https://www.surebright.com/scheduleDemo

We will get in touch with you shortly afterwards.

How will I know what is covered once I have made the purchase?

Once a purchase is made, we send customers all the information they will ever need for the warranty-

1. T&C of the policy they bought
2. Warranty contract Details
3. Details about how to file a claim
4.Our 24x7 customer care center details
5. Customer portal login details where they have everything listed in this list

Can I cancel my plan?

Yes. You can cancel your plan within 30 days of purchase to receive a full refund. If you cancel it after 30 days, you will be refunded on a pro-rata basis.
Please note that if you have already filed a claim, then the refund will be calculated differently. These terms may vary by coverage plan, so make sure to check your coverage terms

If I experience any problems during the Claims process, what should I do??

You should reach out to SureBright directly via email or phone

Should I buy warranty coverage at checkout or wait?

Checkout purchase often provides best pricing and immediate coverage start. Waiting allows product evaluation but risks price increases or eligibility changes.

Consider your timeline and budget preferences. SureBright offers consistent pricing to reduce pressure for immediate decisions while encouraging timely coverage acquisition.

Do warranty companies try to deny legitimate claims?

Some poor-quality providers use aggressive denial tactics to maximize profits at customer expense. However, reputable providers focus on fair claim evaluation and customer satisfaction, maintaining high approval rates (85-95%) for legitimate claims.

Excessive denial rates indicate problematic providers with inadequate coverage design or unethical business practices. Research provider reputation and approval rates before purchasing - quality providers want to pay legitimate claims because satisfied customers drive their business success.

SureBright emphasizes customer advocacy and maintains industry-leading approval rates through comprehensive coverage and fair evaluation standards.

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