Most SureBright integrations complete within 24-48 hours for standard e-commerce platforms. Custom integrations may require additional time depending on complexity. Our API-first approach and comprehensive documentation streamline implementation for most merchants without technical complications.

SureBright supports major e-commerce platforms including Shopify, BigCommerce, Magento, WooCommerce, and custom implementations through APIs. We provide platform-specific plugins and integration guides for seamless implementation across different systems without compatibility issues.

Basic SureBright implementation requires minimal technical knowledge for standard platforms. Our plugins and documentation are designed for non-technical users. Complex customizations may benefit from developer assistance, but most merchants can implement successfully without extensive technical expertise.

Ten-minute setup includes plugin installation, API key configuration, and basic product synchronization for standard platforms. More complex customizations or testing may require additional time. Setup includes warranty widget activation and basic configuration options for immediate functionality.

SureBright serves both enterprise and SME clients effectively through scalable technology and flexible service models. Our approach accommodates different business sizes without compromising service quality or creating artificial barriers based on company size. We're popular with small retailers while being valuable to large enterprise customers.

SureBright currently operates primarily in North American markets (US & Canada) with plans for international expansion. Our technology infrastructure supports global operations, but regulatory compliance and service networks vary by country. Contact us regarding partnership opportunities in your country.

Yes, SureBright's system scales to handle unlimited SKUs with automatic categorization and pricing algorithms. Our technology infrastructure supports large catalogs without performance impact. Bulk upload and synchronization tools facilitate easy catalog management regardless of size.

Yes, SureBright's technology supports multi-brand operations with separate reporting, customized terms, and brand-specific configuration options. Our platform accommodates complex organizational structures while maintaining operational efficiency and consistent service quality across brands.

SureBright's pricing algorithms automatically adjust based on product characteristics, pricing, and risk factors. Real-time synchronization ensures accurate warranty pricing as inventory and product data changes. Manual overrides are available for specific products or categories when needed.

Our onboarding is straightforward: we start with an introductory meeting to understand your needs, provide detailed pricing structure including your revenue share, you complete the onboarding steps for your sales channel (usually takes less than 10 minutes), and we handle the technical integration so customers can buy warranties. Most integrations are complete within two business days.

In most cases, no technical knowledge is required, especially if you're using e-commerce platforms like Shopify. SureBright handles all technical aspects. Our integrations are designed to work seamlessly without requiring technical expertise from merchants, making it accessible for businesses of all technical skill levels.

SureBright is versatile, accommodating various sales channels including e-commerce platforms and physical stores. We support online merchants through product page displays, pop-up reminders, cart add-ons, and dynamic links in customer communications. For in-store purchases, we work with systems like Shopify POS, Draft Orders, or our dedicated merchant portal.

Currently, we support all states in the USA and all provinces in Canada. Toward the end of 2025, we're expanding to other countries including the UK, Australia, and New Zealand. Our technology infrastructure is designed to scale globally as we expand our regulatory compliance and service networks.