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E-commerce platform integration

Get answers to all your questions about - E-commerce platform integration

Platform-specific instructions for Shopify, BigCommerce, Magento, and more

How do I integrate SureBright with Shopify checkout?

Installing SureBright on Shopify is straightforward through the App Store with guided setup that takes about 10 minutes. Our integration uses modern checkout extensions and app blocks, so warranty offers appear naturally in your checkout flow without disrupting the customer experience. The setup wizard handles configuration automatically, while our team provides hands-on support for custom themes to ensure perfect visual integration that matches your brand. No coding required - just install, configure, and start selling warranties.

Does SureBright work with Shopify Plus?

Absolutely! SureBright is fully optimized for Shopify Plus with support for all advanced features including Scripts for custom checkout logic, Flow for automated workflows, and Launchpad for coordinated campaign launches. Plus merchants get enhanced warranty presentation options, advanced reporting capabilities, and priority integration support. Our enterprise features handle complex product catalogs, custom pricing rules, and multi-market operations that Plus merchants typically require. You'll also get dedicated account management and custom integration assistance.

Does SureBright work with custom Shopify themes?

Yes, SureBright works seamlessly with custom Shopify themes through flexible integration methods. Our app automatically adapts to most custom themes, but when needed, our technical team provides personalized integration assistance to ensure warranty offers look native to your design. We handle theme-specific styling, positioning adjustments, and functionality testing to maintain perfect visual consistency. Whether you have a heavily customized theme or unique design requirements, we ensure the warranty experience feels like a natural part of your store.

How do I integrate SureBright with Magento 2's catalog?

SureBright's Magento 2 module seamlessly syncs with your entire catalog structure, automatically recognizing categories, custom attributes, and product relationships. Installation through Composer or manual upload takes minutes, with automated synchronization handling most configurations. For complex catalogs with custom attributes or unique product structures, manual override options provide complete control. The integration respects your existing catalog organization while adding warranty functionality without disrupting your current product management workflows. Setup documentation and technical support ensure smooth implementation regardless of catalog complexity.

How does SureBright handle Shopify variants and metafields?

SureBright intelligently manages Shopify variants and metafields to provide accurate warranty options for every product configuration. The integration automatically recognizes product variants and applies appropriate warranty terms based on price, category, or custom metafields you define. Need different warranty options for different variants? No problem - our flexible configuration allows variant-specific terms and pricing. Custom metafield mapping ensures warranty eligibility and pricing logic align perfectly with your product catalog structure, no matter how complex your setup.

How do I implement SureBright widgets on BigCommerce?

BigCommerce implementation is simple through our marketplace app with drag-and-drop widget placement. Install from the BigCommerce App Marketplace, then use the intuitive widget configuration to position warranty offers exactly where you want them - product pages, cart, or checkout. Widgets are fully responsive and automatically match your store's styling. Customization options let you adjust colors, fonts, and messaging to maintain brand consistency. Setup takes about 15 minutes with immediate preview capabilities to see exactly how warranties will appear to customers.

How does SureBright work with BigCommerce multi-storefront?

SureBright excels with BigCommerce multi-storefront setups, providing separate warranty configurations for each storefront while maintaining centralized management. Each store can have unique warranty terms, pricing structures, and coverage options tailored to different brands or markets. Unified reporting gives you consolidated insights across all storefronts, while individual store analytics help optimize performance. Whether you're managing multiple brands or international markets, our integration handles the complexity while keeping operations simple through a single management dashboard.

Does SureBright work with Hyva themes on Magento?

Yes, SureBright fully supports Hyva themes with specialized frontend components designed for Hyva's modern architecture. Our development team actively maintains compatibility with Hyva's unique structure, ensuring warranty widgets render perfectly with optimal performance. The integration respects Hyva's design principles while providing all warranty functionality. Installation includes Hyva-specific styling and components, so warranty offers feel native to your theme. Regular updates ensure continued compatibility as both platforms evolve.

How does SureBright integration affect Magento performance?

SureBright's Magento integration is designed for minimal performance impact through smart optimization techniques. Efficient caching reduces database load, optimized queries prevent slowdowns, and asynchronous processing keeps page loads fast. Our integration undergoes regular performance testing to ensure it enhances rather than hinders your store's speed. Most merchants see no noticeable impact on load times, while some actually experience improved checkout conversion rates due to increased customer confidence from warranty availability.

How does SureBright implement GraphQL support on Magento?

SureBright provides comprehensive GraphQL endpoints for Magento, perfect for headless implementations and PWA development. Our GraphQL schema supports all warranty functionality including product matching, pricing queries, and order processing. This enables flexible data fetching for custom frontend applications while maintaining full warranty capabilities. The implementation follows Magento's GraphQL standards and integrates seamlessly with existing GraphQL queries. Documentation includes schema details and example queries for common warranty operations.

What are the GraphQL API limitations with SureBright?

SureBright works within GraphQL limitations through smart architecture and efficient query design. While GraphQL has inherent constraints around complex data relationships, our implementation uses optimized query patterns and strategic data synchronization to maintain full functionality. We provide documented workarounds for common limitations and continuously optimize our queries for better performance. Most merchants won't encounter limitations during normal operations, and our technical team assists with any advanced scenarios that require custom query optimization.

How does SureBright use BigCommerce's GraphQL API?

SureBright maximizes BigCommerce's GraphQL API capabilities for efficient, real-time warranty operations. Our integration uses GraphQL for optimized data fetching, reducing API calls while maintaining responsive user experiences. The implementation handles BigCommerce's specific API patterns and limitations intelligently, ensuring reliable performance during high-traffic periods. Smart query batching and selective data fetching minimize bandwidth usage while providing comprehensive warranty functionality. Regular optimization ensures we're using the most efficient API patterns available.

What are BigCommerce API call limits with SureBright?

SureBright's BigCommerce integration is designed to work well within API rate limits through intelligent request management. Our system uses efficient batching, strategic caching, and optimized query patterns to minimize API usage while maximizing functionality. Smart retry logic handles rate limiting gracefully, while background synchronization prevents customer-facing delays. Most merchants never encounter rate limit issues due to our efficient implementation. For high-volume stores, we provide optimization recommendations and monitor API usage to ensure smooth operations.

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