SureBright's API creates a seamless connection between your store and our warranty platform. Real-time product synchronization automatically updates warranty offers when you add new items, while automated pricing ensures customers always see current coverage options. The RESTful API architecture integrates smoothly with most e-commerce platforms and custom systems. Webhooks provide instant notifications for orders, claims, and status updates, giving you complete visibility into warranty activity. Comprehensive documentation and testing tools make implementation straightforward, even for complex custom builds.
Getting your API keys is part of the streamlined onboarding process. After account verification, you'll access our merchant portal where keys are generated with permissions tailored to your integration needs. We guide you through proper security configuration and provide detailed documentation for setup. Your dedicated support contact ensures everything is configured correctly before you go live. The entire process typically takes 1-2 business days, with immediate access to sandbox keys for development and testing.
The core integration requires three essential endpoints: product synchronization to match your catalog with warranty offers, order processing for seamless checkout experiences, and warranty activation to initiate coverage. Optional endpoints unlock advanced features like dynamic pricing based on product categories, detailed analytics reporting, and custom claim workflows. Our documentation clearly marks required versus optional endpoints based on your implementation goals. Most merchants start with core endpoints and add optional features as their needs grow.
SureBright supports standard authentication methods including API keys, OAuth 2.0, and webhook signatures. Security protocols ensure data protection while maintaining integration simplicity. Multiple authentication options accommodate different technical requirements and security preferences for flexible implementation.
SureBright provides sandbox environments for testing and development with sample data and testing scenarios. Sandbox configuration mirrors production environments while allowing safe testing of integration and functionality before live implementation without affecting real customers.
API rate limits are designed to support normal business operations without restriction while protecting system performance. Standard limits accommodate typical e-commerce traffic patterns, with automatic scaling for peak periods like sales events. Rate limit information appears in API response headers, helping you optimize usage patterns. Enterprise clients receive higher limits based on volume requirements. If you need custom limits for high-volume operations, our technical team works with you to establish appropriate thresholds that support your business needs.
Webhook authentication configuration includes signature verification and endpoint security setup. SureBright provides detailed documentation and testing tools for webhook implementation. Our support team assists with configuration verification and troubleshooting during setup for proper security.
SureBright provides advance notice of credential expiration with renewal procedures and transition planning. Automated renewal options are available for qualifying accounts. Grace periods and emergency procedures ensure service continuity during credential transitions without business disruption.
