Wellness & Personal Care

Massage gun warranties that really hit the spot

Muscle recovery, tension relief, athletic maintenance - your massage gun targets soreness with precision. SureBright protects your portable therapy investment.

Want to offer product warranties
to your customers?

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Care-free usage
Ease of maintenance
Hassle-free repairs
No cost to repair
Value for money
Long-term savings

How do we target protection?

Extended warranty

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Motor, battery, or charging system fails?

Covered.

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Buttons, displays, or attachments stop functioning?

Parts and labor are included.

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Massage gun can't be repaired?

Replacement or reimbursement is provided.

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Normal wear & tear like worn attachments or cosmetic fading?

Covered.

Accidental warranty

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Want more than just breakdown coverage?

Everything in Extended Warranty, plus accident protection.

Accidental warranty Icon

Dropped unit causing casing cracks or internal damage?

Covered.

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Liquid spills or exposure leading to malfunction?

Protected.

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Attachments snap or wear unevenly due to accidental misuse?

Covered.

and much more.

Target tension, target satisfaction

Super helpful
customer service

Dedicated customer portal

24x7 support via phone, email, and customer portal

Always here to solve your needs promptly and correctly

Customer service representative

Hassle free experience

No receipt required

No product registration needed

Merchant enjoying a hassle free experience

Easy to cancel

Option to cancel warranty plan without any charge for 30 days. Pro-rata charges after 30 days.

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$0 Deductible

No surprise or hidden charges between you and your warranty benefits

$0 Deductible icon
30-day post-purchase warranty icon

30-day post-purchase warranty purchase option

Flexibility to buy warranty at your convenience.
No pressure. No rush.

Complete transparency icon

Complete transparency

No hidden terms,
everything's direct, clear and upfront.

Comprehensive coverage for all your products

We offer complete coverage for massage guns, protecting key components from motor failures, battery degradation, and everyday wear. Our warranty plans maintain your recovery and wellness routine.

Robust for resellers, remarkable for customers

5

Rated 5 of 5 on Shopify

60+

Product categories

10B+

Merchant sales covered under warranty

I was impressed by the efficient and effective warranty service for my epilator, highly recommend!

Rhody K.
El Paso

SureBright's team helped me troubleshoot and repair my electric razor, excellent service and support, highly satisfied with the outcome, will definitely recommend to friends and family!

Kristen P.
Charlotte

Their support staff were professional and courteous in repairing my fitness tracker, thanks for the great support!

Mythila J.
Las Vegas

I've had several positive experiences with the warranty services for my beauty devices, always reliable and trustworthy, highly satisfied!

Timothy K.
Hamilton

I was able to get a replacement part for my smart bathtub's control panel quickly and easily, thanks to the warranty service, great communication and follow-up, highly satisfied!

Shawn K.
Edmonton

Recovery tools, recovery service

Therapeutic equipment gets therapeutic attention through our healing wellness and personal care claims process.

Amanda, a SureBright customer, looking pleased with their product protection and warranty experience.

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Amanda purchases a percussion massager with a warranty
Email icon
SureBright instantly sends a confirmation email to Amanda with the details of warranty purchase, coverage and claims process
Tensed emoji
Her massager's battery won't hold charge
Online claim filed icon
She files an online claim with SureBright in less than 2 minutes
Satisfied emoji
Repair scheduled
Repair icon
SureBright provides repair
Smiley emoji
Amanda's muscles recover faster after workouts

Why your appliances need a warranty?

Scope

With warranty

Without warranty

Protection from unexpected failures
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Protection from everyday accidents
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Coverage of repair costs
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Option to get a replacement or refund when repair is not possible
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Fast service
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Peace of mind
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Investment Protection
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Resale value
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Wondering about details? We'll explain

Transparency and clarity are core to everything we do. These popular questions cover the basics, but our knowledgeable team is always available for deeper conversations.

As a store-owner, how do I offer this service to my customers?

To offer these warranty plans to your customers, you can simply fill this form here- https://www.surebright.com/scheduleDemo

We will get in touch with you shortly afterwards.

Why should I buy product protection?

A product protection plan protects your investment in the product against a vast range of issues for an extended period to ensure you have peace of mind while using it.
If something happens to the product, it ensures that you always can get your investment worth of enjoyment from the product. Different coverage plans cover different issues; feel free to check them below or while buying the product.

Can I cancel my plan?

Yes. You can cancel your plan within 30 days of purchase to receive a full refund. If you cancel it after 30 days, you will be refunded on a pro-rata basis.
Please note that if you have already filed a claim, then the refund will be calculated differently. These terms may vary by coverage plan, so make sure to check your coverage terms

How can I file a claim?

Customers can file a claim by any of the following steps-

a. They can log in to the Customer Portal and file a claim with just a few clicks.
b. They can contact us directly via email/call/chat and provide details.

When a customer buys a warranty plan, we send customers all the coverage details, including the steps to file a claim. When a customer buys a warranty plan, we send customers all the coverage details, including the steps to file a claim.

Should I buy warranty coverage at checkout or wait?

Checkout purchase often provides best pricing and immediate coverage start. Waiting allows product evaluation but risks price increases or eligibility changes.

Consider your timeline and budget preferences. SureBright offers consistent pricing to reduce pressure for immediate decisions while encouraging timely coverage acquisition.

Are verbal promises about warranty coverage binding?

Written warranty terms govern your coverage, but verbal promises can still be legally significant under consumer protection laws. If a representative makes specific verbal commitments about coverage, document the conversation including date, time, and representative name.

While written contracts take precedence, misleading verbal representations may provide legal recourse in certain situations. For important coverage questions, always request written clarification to avoid confusion later.
SureBright ensures all our representatives give accurate information and maintain consistency between verbal and written communications about your coverage.

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