Apparel (Functional/Heated/Protective)

Luggage protection that travels well

Journey companion, belongings protection, travel essential - your luggage carries your life to new places. SureBright ensures your travel investment stays durable.

Want to offer product warranties
to your customers?

Learn more
Care-free usage
Ease of maintenance
Hassle-free repairs
No cost to repair
Value for money
Long-term savings

We ensure-

Extended warranty

Zippers, locks, or wheels fail with use?

Covered.

Handles, seams, or stitching wear down?

Parts and labor are included.

Luggage can't be repaired?

Replacement or reimbursement is provided.

Normal wear & tear like scuffs or fabric fading?

Covered.

Accidental warranty

Want more than just breakdown coverage?

Everything in Extended Warranty, plus accident protection.

Cracks or dents in hard cases from impacts?

Covered.

Tears, rips, or stains on soft cases?

Protected.

Wheels or handles damaged during transit?

Covered.

and much more.

Travel anywhere, service everywhere

Super helpful
customer service

Dedicated customer portal

24x7 support via phone, email, and customer portal

Always here to solve your needs promptly and correctly

Hassle free experience

No receipt required

No product registration needed

Easy to cancel

Option to cancel warranty plan without any charge for 30 days. Pro-rata charges after 30 days.

$0 Deductible

No surprise or hidden charges between you and your warranty benefits

30-day post-purchase warranty purchase option

Flexibility to buy warranty at your convenience.
No pressure. No rush.

Complete transparency

No hidden terms,
everything's direct, clear and upfront.

Comprehensive coverage for all your products

We offer complete coverage for luggage, protecting vital components from wheel failures, handle damage, and everyday wear. Our warranty plans ensure reliable travel gear performance.

Reliable for merchants, reassuring for buyers

5

Rated 5 of 5 on Shopify

60+

Product categories

10B+

Merchant sales covered under warranty

The warranty on my heated jacket has been a lifesaver. Any malfunctions are resolved promptly, keeping me warm and comfortable in even the harshest winter conditions.

Samantha K.
Fort Worth

As an avid hiker, the warranty on my weatherproof jacket has been invaluable. Any repairs or replacements are handled with care, keeping me dry and comfortable on the trail.

Emily L.
Indianapolis

Amazing service as always

Tyler N.
Dallas

I bought a protective jacket for my outdoor adventures, and when a seam came loose, the warranty service was exceptional. They handled my claim quickly, and I received a new jacket in no time. Truly impressed!

David R.
Toronto

Fast service, reliable repairs. Thank you

Felice J.
Surrey

Travel gear, traveling service

Journey equipment gets journey-quality attention through our supportive claims process.


Ming purchases a spinner suitcase with a warranty
SureBright instantly sends a confirmation email to Ming with the details of warranty purchase, coverage and claims process
Her suitcase wheel breaks
She files an online claim with SureBright in less than 2 minutes
Repair scheduled
SureBright provides repair
Ming's traveling smoothly everywhere

Why your appliances need a warranty?

Scope

With warranty

Without warranty

Protection from unexpected failures
Protection from everyday accidents
Coverage of repair costs
Option to get a replacement or refund when repair is not possible
Fast service
Peace of mind
Investment Protection
Resale value

Seeking answers? You've found them

Comprehensive customer support means never leaving questions unanswered. These frequently asked items provide instant clarity, with our expert team covering everything else completely.

As a store-owner, how do I offer this service to my customers?

To offer these warranty plans to your customers, you can simply fill this form here- https://www.surebright.com/scheduleDemo

We will get in touch with you shortly afterwards.

How will I know what's the coverage? How can I see the terms and conditions of the coverage?

Go to the product page to see the warranty offer right above the "Add to Cart" button. Click "What's Covered" under the SureBright logo, and a pop-up will open. This lists all the major terms and details of the warranty plan. If you want the official detailed terms, click "Detailed Terms and Conditions" at the bottom of the same pop-up

What will be covered by the product protection plan during the manufacturer warranty?

During the term of the manufacturer warranty, anything that's not covered under the manufacturer warranty and is listed in your product protection plan will covered by SureBright.
You can always reach out to us for any specific issue, and we will be able to guide you appropriately.

I can not access my original email; what should I do?

Customers can log in to the Customer Portal using the same email address they used to purchase and access all the details.
Customers can also email support@surebright.com, initiate a chat on our website, or call us anytime at 855-306-4874 for assistance.

Should I buy warranty coverage at checkout or wait?

Checkout purchase often provides best pricing and immediate coverage start. Waiting allows product evaluation but risks price increases or eligibility changes.

Consider your timeline and budget preferences. SureBright offers consistent pricing to reduce pressure for immediate decisions while encouraging timely coverage acquisition.

Are verbal promises about warranty coverage binding?

Written warranty terms govern your coverage, but verbal promises can still be legally significant under consumer protection laws. If a representative makes specific verbal commitments about coverage, document the conversation including date, time, and representative name.

While written contracts take precedence, misleading verbal representations may provide legal recourse in certain situations. For important coverage questions, always request written clarification to avoid confusion later.
SureBright ensures all our representatives give accurate information and maintain consistency between verbal and written communications about your coverage.

View All