Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Help center / FAQ /
SureBright's coverage & terms

Get answers to all your questions about SureBright's coverage & terms

Detailed information about SureBright's warranty plans and coverage options

What products does SureBright provide warranty coverage for?

SureBright covers electronics, appliances, automotive products, and emerging technology categories. Coverage includes mechanical failures, electrical issues, and optional accidental damage protection. We continuously expand coverage to include new product categories and technologies as markets evolve.

What's the difference between standard and accidental damage protection?

Standard coverage includes mechanical and electrical failures, component replacement, and diagnostic fees. Accidental protection adds drop damage, liquid damage, and impact protection. Both include comprehensive customer service and multiple resolution options including repair, replacement, or refund based on the situation.

How long do SureBright warranty plans last?

SureBright offers flexible plan durations from 1-5 years depending on product category and customer needs. Most electronics coverage ranges from 2-3 years, while appliances may offer longer terms. Plan duration affects pricing and coverage scope based on customer preferences.

Does SureBright cover power surges, spills, and drops?

Yes, SureBright's accidental damage protection covers power surges, liquid spills, and drop damage. Standard coverage includes surge protection, while spills and drops require accidental damage upgrades. We provide comprehensive protection against common real-world risks that customers actually face.

What are SureBright's claim limits and deductibles?

SureBright offers zero deductible benefits across most product categories, except electronics and major appliances where customers might pay small deductibles based on specifics. For absolute transparency, SureBright offers detailed but easy-to-read terms and conditions at all sales and post-sales touchpoints.

How do SureBright's warranty terms compare to manufacturer warranties?

SureBright often provides broader coverage than manufacturer warranties, including wear items and accidental damage options. Our terms are designed for clarity and customer understanding, avoiding complex exclusions common in manufacturer warranties. We complement and extend rather than duplicate manufacturer coverage.

SureBright’s offerings

Are you a merchant looking to extend product warranties to your customers?

Let’s connect