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Family gatherings, relaxation time, conversation centerpiece - your sofa anchors home comfort. SureBright protects the furniture that brings people together.
Covered for structural breakdowns.
Wear & tear coverage included.
Parts and labor are fully covered.
We'll replace it or reimburse you.
Everything in Extended Warranty, plus accident protection.
Covered.
Covered.
Covered.
Dedicated customer portal
24x7 support via phone, email, and customer portal
Always here to solve your needs promptly and correctly
No receipt required
No product registration needed
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Option to cancel warranty plan without any charge for 30 days. Pro-rata charges after 30 days.
No surprise or hidden charges between you and your warranty benefits
Flexibility to buy warranty at your convenience.
No pressure. No rush.
No hidden terms,
everything's direct, clear and upfront.
We offer complete coverage for sofas, protecting essential elements from frame failures, cushion degradation, and everyday wear. Our warranty plans ensure lasting comfort and structural integrity.
When furniture issues arise, our comfortable claims process ensures your living space stays inviting.
Every inquiry taps into our deep knowledge and commitment to customer success. These frequently asked questions provide immediate value, with personalized assistance just a click away.
To offer these warranty plans to your customers, you can simply fill this form here- https://www.surebright.com/scheduleDemo
We will get in touch with you shortly afterwards.
Once a purchase is made, we send customers all the information they will ever need for the warranty-
1. T&C of the policy they bought
2. Warranty contract Details
3. Details about how to file a claim
4.Our 24x7 customer care center details
5. Customer portal login details where they have everything listed in this list
When you return the protected product, the retailer will refund you the money you paid for the protection plan. If the product is returned 30 days after the purchase, SureBright will issue a pro-rated refund as per the terms of your plan.
This depends on your plan! However, if you have a repair plan and we can't fix it, we'll replace it at no additional cost!
The dividing line is simple: contact the merchant for pre-delivery and setup issues, contact SureBright for product problems after everything is working.
Before your product ships, during delivery, or if you need help with assembly or initial setup, the merchant is your best resource.
Once your product is assembled and functioning properly, SureBright handles all warranty-related problems that develop during use. This includes defects, breakdowns, accidental damage, or performance issues.
When in doubt, you can always contact either party - we coordinate with merchants to ensure you get help from the right source quickly.
Written warranty terms govern your coverage, but verbal promises can still be legally significant under consumer protection laws. If a representative makes specific verbal commitments about coverage, document the conversation including date, time, and representative name.
While written contracts take precedence, misleading verbal representations may provide legal recourse in certain situations. For important coverage questions, always request written clarification to avoid confusion later.
SureBright ensures all our representatives give accurate information and maintain consistency between verbal and written communications about your coverage.
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