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Extra seating, footrest comfort, storage solution - your ottoman adds versatile functionality. SureBright keeps your multi-purpose piece performing.
Covered under warranty.
Covered for wear & tear.
Covered.
Replacement or reimbursement is provided.
Everything in Extended Warranty, plus accident protection.
Covered.
Covered.
Covered.
Dedicated customer portal
24x7 support via phone, email, and customer portal
Always here to solve your needs promptly and correctly
No receipt required
No product registration needed
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Option to cancel warranty plan without any charge for 30 days. Pro-rata charges after 30 days.
No surprise or hidden charges between you and your warranty benefits
Flexibility to buy warranty at your convenience.
No pressure. No rush.
No hidden terms,
everything's direct, clear and upfront.
We offer complete coverage for ottomans, protecting vital components from storage mechanism failures, structural issues, and everyday wear. Our warranty plans maintain versatile functionality and comfort.
Multi-functional furniture gets multi-faceted attention through our adaptable claims process.
Customer success is our top priority, and we're available whenever you need guidance. We've compiled popular questions below, plus our team is ready for any additional support you require.
To offer these warranty plans to your customers, you can simply fill this form here- https://www.surebright.com/scheduleDemo
We will get in touch with you shortly afterwards.
Go to the product page of the product you are trying to protect. You will see the warranty offer right above the "Add to Cart" button.
When you return the protected product, the retailer will refund you the money you paid for the protection plan. If the product is returned 30 days after the purchase, SureBright will issue a pro-rated refund as per the terms of your plan.
This depends on your plan! However, if you have a repair plan and we can't fix it, we'll replace it at no additional cost!
The dividing line is simple: contact the merchant for pre-delivery and setup issues, contact SureBright for product problems after everything is working.
Before your product ships, during delivery, or if you need help with assembly or initial setup, the merchant is your best resource.
Once your product is assembled and functioning properly, SureBright handles all warranty-related problems that develop during use. This includes defects, breakdowns, accidental damage, or performance issues.
When in doubt, you can always contact either party - we coordinate with merchants to ensure you get help from the right source quickly.
Geographic coverage varies by provider, with national providers typically offering protection throughout the country. International coverage is usually limited unless specifically included in your plan. Many providers offer 24/7 emergency authorization for urgent repairs while traveling, allowing you to get necessary service and seek reimbursement later. When buying coverage, verify geographic scope if you travel frequently.
SureBright maintains extensive service networks and emergency procedures for traveling customers.
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