Jewelry & Watches

Necklace warranties that don't string you along

Elegant adornment, personal expression, precious investment - your necklaces frame your beauty perfectly. SureBright protects the jewelry that graces your neckline.

Want to offer product warranties
to your customers?

Learn more
Care-free usage
Ease of maintenance
Hassle-free repairs
No cost to repair
Value for money
Long-term savings

How do we chain together protection?

Extended warranty

Clasps, chains, or pendants weaken with use?

Covered.

Links or settings wear down over time?

Parts and labor are included.

Necklace can't be repaired?

Replacement or reimbursement is provided.

Normal wear & tear like scratches or loss of shine?

Covered.

Accidental warranty

Want more than just breakdown coverage?

Everything in Extended Warranty, plus accident protection.

Stones or pendants scratched, chipped, or lost from impact?

Covered.

Chain tarnishes or discolors due to moisture or chemicals?

Protected.

Clasps malfunction or links deform accidentally?

Covered.

and much more.

Beautiful jewelry, beautiful service

Super helpful
customer service

Dedicated customer portal

24x7 support via phone, email, and customer portal

Always here to solve your needs promptly and correctly

Hassle free experience

No receipt required

No product registration needed

Easy to cancel

Option to cancel warranty plan without any charge for 30 days. Pro-rata charges after 30 days.

$0 Deductible

No surprise or hidden charges between you and your warranty benefits

30-day post-purchase warranty purchase option

Flexibility to buy warranty at your convenience.
No pressure. No rush.

Complete transparency

No hidden terms,
everything's direct, clear and upfront.

Comprehensive coverage for all your products

We offer complete coverage for necklaces, protecting important components from chain failures, clasp issues, and everyday wear. Our warranty plans preserve your elegant neckwear.

Revolutionary for retailers, relaxing for users

5

Rated 5 of 5 on Shopify

60+

Product categories

10B+

Merchant sales covered under warranty

My necklace chain broke while I was out for a run, and it really had me in a a panic. SureBright's warranty made the process so easy. They sent the necklace for repair, and it was back to me in 13 days, good as new. Absolutely worth every penny!

Sophie L.
Seattle

I dropped my earrings in the sink, and one of the posts bent beyond recognition. I thought I'd have to buy a new pair, but the extended warranty covered the repair. They fixed it perfectly, and I couldn't even tell it had been damaged. Fantastic service!

Claire M.
Jacksonville

I accidentally scratched my wedding band while moving furniture. I was upset because it's such a sentimental piece. They sent it for repair, and it was back to me in no time, secure and shiny. I never realized how useful this coverage would be, but I'm sold!

Laura T.
New York

Had a minor issue with my diamond ring, and the warranty service was incredible! They handled the repair swiftly and professionally. I'm so happy to have my ring back in perfect condition!

Rimona S.
Quebec City

After my bracelet broke, I was worried about the warranty process. The service team was amazing! They guided me through the claim and had it repaired in no time. I'm so grateful for their support and quality!

Bianca Y.
Laval

Graceful adornment, graceful service

Elegant neckwear receives elegant attention through our graceful jewelry and watches claims process.


Amanda purchases a pearl necklace with a warranty
SureBright instantly sends a confirmation email to Amanda with the details of warranty purchase, coverage and claims process
Her necklace string breaks
She files an online claim with SureBright in less than 2 minutes
Repair scheduled
SureBright provides repair
Amanda's necklace complements every outfit

Why your appliances need a warranty?

Scope

With warranty

Without warranty

Protection from unexpected failures
Protection from everyday accidents
Coverage of repair costs
Option to get a replacement or refund when repair is not possible
Fast service
Peace of mind
Investment Protection
Resale value

Questions drive innovation

Customer curiosity inspires our continuous improvement and service excellence. These commonly asked questions reflect popular interests, while unique inquiries receive dedicated attention.

As a store-owner, how do I offer this service to my customers?

To offer these warranty plans to your customers, you can simply fill this form here- https://www.surebright.com/scheduleDemo

We will get in touch with you shortly afterwards.

Can I add a product protection plan after purchase?

Absolutely, you have the flexibility to purchase an extended warranty within 30 days after your initial product purchase.

For online sales, we provide a unique web link to all customers who buy a product eligible for warranty coverage but don't initially opt for a warranty. This link is included in our follow-up emails, giving customers an additional chance to buy a warranty. It's a customized link that streamlines the warranty purchase process and takes less than a minute to complete.

Check the email that you used to purchase the product you want to cover; it will be in your inbox. Sometimes, emails are in the Spam / Junk folder. So don't forget to check there if you can't find it in the inbox.
In the case of offline sales, customers can either reach out to the retailer directly or contact us via our website or any of the contact details shared in this document to make a warranty purchase. We offer multiple avenues to ensure convenient access to warranty options.

What will be covered by the product protection plan during the manufacturer warranty?

During the term of the manufacturer warranty, anything that's not covered under the manufacturer warranty and is listed in your product protection plan will covered by SureBright.
You can always reach out to us for any specific issue, and we will be able to guide you appropriately.

If I experience any problems during the Claims process, what should I do??

You should reach out to SureBright directly via email or phone

When's the best time to buy warranty coverage for the best price?

The best time is typically at product purchase when providers offer optimal pricing and immediate coverage begins.
Waiting until manufacturer warranty nears expiration allows product evaluation but risks forgetting to purchase coverage or facing higher prices.
Some providers offer seasonal promotions, but quality providers maintain consistent competitive pricing year-round. Don't delay too long - early purchase usually provides better terms and avoids coverage gaps.

Can I use my warranty coverage while traveling?

Geographic coverage varies by provider, with national providers typically offering protection throughout the country. International coverage is usually limited unless specifically included in your plan. Many providers offer 24/7 emergency authorization for urgent repairs while traveling, allowing you to get necessary service and seek reimbursement later. When buying coverage, verify geographic scope if you travel frequently.

SureBright maintains extensive service networks and emergency procedures for traveling customers.

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