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Choosing a warranty provider

Get answers to all your questions about Choosing a warranty provider

How to pick a trustworthy warranty company that will be there when you need them

Can I trust third-party warranty companies to actually pay claims?

Established third-party providers with proper licensing and financial backing reliably honor claims. In today's world of online reviews and regulatory oversight, businesses need to maintain good reputations to survive. Research the provider's history, financial stability, and regulatory compliance. SureBright maintains excellent claim payment records through conservative financial management and regulatory compliance exceeding industry standards.

Should I buy the manufacturer's warranty or go with a third-party company?

Manufacturer warranties offer brand integration and authorized service networks but often cost more with limited flexibility. Third-party providers like SureBright offer competitive pricing, broader coverage options, and innovative service delivery while maintaining quality standards. Consider coverage scope, pricing, and customer service quality over provider type.

What's better: manufacturer warranties or third-party coverage?

Manufacturer warranties offer brand integration and authorized repair networks, while third-party coverage often provides better pricing, broader coverage options, and competitive claim processing. Manufacturer coverage may have limited duration or scope options. Third-party quality varies significantly. SureBright offers third-party coverage advantages including competitive pricing and comprehensive protection while maintaining manufacturer-level service quality.

How can I check if a warranty company is legitimate?

Check state licensing (often available online), review customer testimonials and complaint records, verify insurance backing if claimed, and confirm physical business addresses and contact information. Avoid high-pressure sales tactics and verify representative credentials. Check regulatory agency complaint databases. SureBright provides transparent licensing information, maintains excellent regulatory standing, and encourages customer due diligence.

What's the difference between insurance-backed and regular warranties?

Insurance-backed warranties are regulated as insurance products with strict reserve requirements, state guarantee fund protection, and comprehensive consumer protections. Regular warranties are service contracts with variable regulations. Insurance backing typically provides superior financial stability and consumer protection but may cost more. SureBright offers both options depending on your needs, ensuring appropriate protection levels and regulatory compliance.

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