Help center / FAQ /
The real value of warranties

Get answers to all your questions about - The real value of warranties

Everything you need to know about whether warranty coverage makes sense for your situation

Do extended warranties really help me save money?

Extended warranties are smart financial protection for the right products. Here's the reality: when your laptop screen cracks or your appliance breaks after the manufacturer warranty expires, repair bills often cost 30-50% of what you originally paid. A laptop screen replacement? $300-600. TV repair? $400-800. That's where warranties shine - they turn unpredictable, budget-busting expenses into predictable, manageable costs. The key is choosing products over $500 where repair costs would genuinely impact your finances. Many customers save hundreds or even thousands when they need repairs, making the warranty investment pay for itself multiple times over.

Is warranty coverage worth it for my specific product?

The value depends on three key factors: repair costs, reliability track record, and your personal risk tolerance. Products with specialized components - like premium electronics, luxury appliances, or cutting-edge technology - typically benefit most because their parts are expensive and repairs require specialized expertise. Consider your usage patterns too: heavy-use items or products in challenging environments face higher failure risks. If a major repair would stress your budget or disrupt your routine significantly, warranty coverage often provides excellent value beyond just the financial protection.

Should I get warranty coverage for my laptop, TV, or phone?

For laptops and TVs over $700, warranty coverage is typically worthwhile. These devices contain expensive components - screens, motherboards, specialized chips - that cost hundreds to replace. Phones benefit most from accidental damage coverage, especially if you're active, travel frequently, or work around water. Consider your lifestyle: Do you use your device heavily? Take it everywhere? Have kids or pets around? The more your device faces potential hazards, the more valuable protection becomes. Heavy users and frequent travelers see the biggest benefits from comprehensive coverage.

What products should I definitely consider warranty coverage for?

Focus on products where repairs would genuinely hurt financially or operationally. Premium electronics, appliances with digital controls, luxury items, and cutting-edge technology top the list. These products combine expensive components with complex systems that require specialized repair expertise. Early-generation technology, items with poor reliability reputations, or products you depend on daily deserve special consideration. If you'd struggle to replace the item immediately or if repair costs would exceed 25% of the purchase price, warranty coverage usually makes solid financial sense.

When should I buy warranty coverage versus just saving the money myself?

Choose warranties when repair costs would strain your budget or peace of mind. Self-insuring works if you can easily set aside warranty money and handle surprise repair bills without financial stress. However, warranties offer advantages beyond just money: hassle-free claims processing, authorized repair networks, and predictable budgeting. If you own multiple expensive items, warranties help smooth out costs instead of facing random repair spikes. Consider your time value too - managing repairs yourself can be frustrating and time-consuming compared to simple warranty claims.

Is paying $[X] for [Y] years of coverage worth it on my $[Z] device?

Use the 15-20% rule as your starting point: if warranty costs stay within 15-20% of your device's purchase price, it's typically worthwhile for complex electronics. For a $1,000 laptop, coverage under $150-200 for 2-3 years makes financial sense. Calculate the math: potential repair costs multiplied by failure probability often exceeds warranty costs. But don't forget intangible benefits - peace of mind, hassle-free repairs, and avoiding budget surprises have real value. Quality coverage at competitive prices usually pays for itself when you need it most.

What is a product protection plan?

A product protection plan extends coverage beyond your manufacturer warranty, protecting your investment against mechanical failures, electrical problems, and potentially accidental damage for an extended period. These plans provide peace of mind by ensuring you can continue enjoying your product even when problems occur after the original warranty expires. Different plans offer varying coverage levels, so you can choose protection that matches your needs and budget.

SureBright’s offerings

Are you a merchant looking to offer product warranties to your customers?

Let’s connect